Pier 1 ImportsReviews of pier1.com

pierone, or pier1, or pieronenl.com (I ordered from the dutch version of this site, all mentioned websites look the same) is fraudulent website. Like many other reviews, after my purchase I never received confirmation email, I tried to contact them, never got answer. Not only that, but it looks like they took my credit card details because I discovered I had number of transaction that I didn't make (investigation is ongoing now). So if you are lucky to read reviews before ordering from there- stay away from this site. If you unfortunately didn't read this, check your credit card activity for a few months period from the moment you used it there.

Estafa. Te cobran en su web y no te envían el producto. Es denunciable.

I ordered a fall wreath from Pier 1 and when I opened the box I could believe that I was charged over $80 for the cheapest looking merchandise!! I immediately requested a return label and a refund. Pier 1 does NOT give refunds any longer. You get a merchandise credit. What a disappointment. I will never purchase anything from them again. Pier 1 used to be a great place to shop. I guess if you like cheaply made decor and don’t mind not getting a full refund for your purchase then this is up your alley.

The order never arrived. Their customer contact point, some ‘Barry Juliana’, is a liar and a dishonest hustler.

Compré un artículo hace un mes y medio y nunca me llegó el producto ni devolvieron mi dinero cuando lo solicité. Han robado mi dinero.

Placed an order in Jan of 23. Never received the product. Numerous attempts to get resolution through their empty support email address is a joke. Service is Non-existence. Phone is constantly fast busy. W-T-F. ~Neil

If I could give a (0) rating I would. Ordered 20 Christmas ornaments as a yearly tradition for our relatives from my son. I did not receive all of them and customer service is a joke. Still waiting for my order or a response from over 6 months ago.Don’t waste your time or money on Pier One online orders.

Very frustrated that Pier 1 is ignoring my emails…it has been months since I paid $279 March 4, 2023 for a product that their app shows never shipped. Their system sends automated acknowledgements of receipt of my emails but no specific reply after that. If anyone is preparing a law suit, I’ll join in.