PicMonkeyReviews of picmonkey.com

Pic monkey charged my cc $120 for a pro membership when I am not a photographer nor want their service. And then NO CUSTOMER SERVICE number!!

Recently signed up to a one week free trial to try it out - logged onto my account today to make sure it was definitely cancelled before they charged me (after having the account for only six days) and turned out they had already charged me for a full year membership. Being a student - this is a lot of money to me. They did not make this clear and it's already been taken from my bank account. Very sneaky and feel a bit tricked by the company. I've accidentally forgotten to cancel a free trial before (amazon prime) and got charged and learned from that to not forget to cancel things before free trials end (however amazon prime were great customer service and cancelled/refunded it within 24 hours of me contacting them). Please be aware that 'one week free trial' does not mean one week. Very disappointed as I was considering using this platform in the future.

I need my money back! I got $173.88 AUD dollars taken out of my account without any notice from PicMonkey after the 7 day free trial. It was never made clear me that I’m going be paying an annual membership after the free trial, it was only showing that I would be given the option to sign up for a monthly subscription that’s either basic or pro. I have cancelled my subscription now and right away I can’t use any of the features in picmonkey even with a payment made until September 2021! I can’t believe this, such a dishonest company. I need my refund!!!! Someone needs to get in touch with me!

I NEED MY MONEY BACK AED458. 00 YOU CLAIM IT'S AFREE TRIAL FOR 7DAYS YET THE MOMENT I SIGN AND PROVIDE MY CARD DETAILS YOU GRAB MY HARD EARNED MONEY.. RETURN MY MONEY DON'T BE STEALING FROM INNOCENT PEOPLE

SCAM ALERT - SCAM ALERT! they charged me $162.00 at the moment I signed up for trial version of 7 days they offered, I was unauthorized charge right away the moment I agreed with the offer they made to me. I've send some emails to them, but no answer received yet, also did a report of unauthorized charge in my paypal account, as well as my banking institution. This is a total scam, I hope I can resolve this problem and get to get a total refund asap. Don't even try this service, at the end there are a lot of other better services online and totally free, DON'T TRY THIS EVER!

Their "Free Trial"--is a fraudulent claim!! They tell you free with your email-so you go spend 2 hours creating a collage-but before you can download your work of art-They tell you , that you have to purchase a plan. I hate these people-THEY ARE DECEIVING SLIME!!! AND NEVER- WILL I LOOK TO SEEK WORKING WITHIN THEM AGAIN! Don't reply back to me-after-you have disabled my ability to respond to you-except to edit this original post! Be upfront with people-BEFORE THEY BEGIN USING YOUR SERVICES! NOT AFTER_THEY HAVE CREATED_WHAT THEY CANNOT DOWNLOAD-ASK FOR THE CARD INFO_FIRST_DO NOT BE DECEIVING!!

I signed up for a free trial, and have been charge £128 for doing so, any help or suggestions?! I’ve emailed but no response, I cannot afford this right now, it’s put me past my overdraft, and behind on my bills with out even realising. Please help, and advise would be great! The money came out of my paypal. So disgusted this company can get away with doing this to people!!!!!

I had a fraudulent charge from this company in the amount of $120.00. I contacted them and identified the transaction as fraudulent. They showed very little interest in solving the problem. Most of their replies are by a bot. I turned the matter over to Mastercard and they are proceeding. Mastercard suggested filing a police report. Anyone else have a similar problem?