PicMonkeyReviews of picmonkey.com

Horrible platform (Extremely slow, makes my computer crash/overheat like crazy, and their site always crashes mid-use) and horrible prices (same issues as others...).

AWFUL.....used to be free and was way better! Not user friendly and a WASTE of 70 bucks!

I signed up for the trial. I selected to be charged $6 or $7 a month. I am very careful when I sign up for things so I know I didn’t make a mistake. I was charged the full $72 annual fee! I emailed pic monkey explaining I wanted my money back and to cancel. I got an email in return stating they needed to confirm the email on the account (if the email I am writing from is the same as my account, it’s clearly me...) and we could “discuss”. I wrote back and clearly stated I cancelled and want my money back. I will be calling my bank to dispute once the charges are no longer pending and I will report to better business bureau.

HORRIBLE! I did a 7 day free trail and then it was supposed to be about $7 per month and on the 9th day they charged my bank account $72!!!!!!!!!!!! They charged me a year service without my permission! I am disputing the charges with my bank!

Bad experience. Didn't want the app, asked to cancel and got charged numerous months before resolving.

Bad company to deal with no wonder Google had purchased and then shut-down. Do not ever trust them or use them, No customer service nor help with software not working correctly. Directly call the BBB and your Attorney General Office.They do not honor the 7 Day Trial it's a scam.

I had the same issue as others - signed up for a free trial and then WHAM my credit card was charged $120 for a full one year subscription. No notification that it would be charged. No email address or phone number to contact them.

BUYER BEWARE! WORST COMPANY EVER! THIS IS THE WORST COMPANY YOU MAY EVER DEAL WITH! Even though I cancelled within the 7 day free trial I was charged for a 3 MONTHS! I HAD TO CONTACT THE BETTER BUSINESS BUREAU FOR THEM TO STOP CHARGING ME.There is no phone number to talk to a live person to dispute the charge or cancel the unwanted subscription, or even an address to write a letter. The phone number my CC company gave me for PIC Monkey to dispute the charge had a voice recording that stated to send any inquiries to their help desk, because they do not accept phone calls. Also, there is no where on your account to cancel the subscription! BUYER BEWARE!!! DO NOT ACCEPT THE FREE TRIAL!!! CONTACT THE BETTER BUSINESS BUREAU RIGHT AWAY! Useful Share