Pianobypictures GospelonthegopianoReviews of pianobypictures.gospelonthegopiano.com

In Dec 2025, while beginning chemo treatments I ordered the Piano books. I emailed RYAN KELLY and let him know that I was not able to commit to a subscription at the moment. I paid for the books and never even read them. In March my bookkeeper informed me that PAINObyPictures had been taking a monthly payment of $37 on my credit card. I never authorized that monthly payment, not sure how that happened. I called PbyP and spoke to a very rude and disrespectful CS rep named Scott. He was condescending as well and would not even consider my situation. He offered on month refund and cancelled the subscription. I am so disappointed and think they are running a scam by forcing subscriptions on innocent naive parties like my self. Buyer beware wish I never ordered the books. Perhaps it was chemo brain but I have no recollection of authorizing payment. I would like a full refund since I never used any of the materials. Please advise

If I could give ZERO stars I would. I saw their ad, was curious and purchase a book for $12.87. They shipped the book but then billed me $37 per month after that. When I called to tell them I did not sigh up for any monthly service they claimed they could only refund the past 30 days. They ended up scamming me for $111.

The premise sounds interesting. Play piano by watching graphics lined up with the piano keys. We tried it and did not like it. Then, a forty dollar a month subscription kicked in. I believe it was snuck by us. It was not observable during order for the first books to test.

I bought a couple of books on December 11, 2025, I did not sign up for an "academy" or agree to a recurring subscription. Thankfully, my credit cards are always locked unless and until I'm ready to use them because this business has tried to charge my card over and over and over again. They have also bombarded me with texts and emails. Read the reviews on the BBB to find other people have had a similar experience. I am very disappointed in this company for their shady and unethical business billing practices. Buyer beware.