photomyne.com Reviews | Read Customer Reviews of photomyne.com

photomyne.com Reviews | Read Customer Reviews of photomyne.com

photomyne.com reviews

Showing 16 reviews with 3 stars · Clear filters

Vicki
Aug 17, 2026
Not Too Happy TBH
Super easy to scan pics using phone and easy to find on the app. Unfortunately, I feel like I’ve given all my pictures to a company and now they are being held hostage. Can I share them? Yes, but they get a link to Photomyne. Can I save them? Yes, one by one by one! I have several albums with 30-90 photos in them and no way to save them to my computer/external hard drive without saving them one by one. Are you kidding me?!? Now I wonder if Photomyne will have access to my personal pictures forever! After my subscription is over, what then? I wish I had read the reviews before signing up.
Response from photomyne.comAug 18, 2026
Hi Vicki, we’re glad to hear you found scanning and organizing your photos easy, but we’re sorry the saving and sharing experience has left you feeling this way. Your photos remain yours and private by default, and they can be saved externally as well. We’d like to help you with the best way to save your larger albums and answer your questions about what happens to your photos after your subscription ends. Please email us at [email protected] and mention your Trustpilot review so we can locate your case and assist you as quickly as possible.
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SKeller
Aug 9, 2026
So-so
Scanning with my phone is convenient, but the last update seems to have hindered shooting a whole album page at once. The app refused to scan. I had to switch to "auto" an go from photo to photo individually. Now, I'm editing on line, but many require rotating when they were upright when scanned. Then, when rotating in Photomyne on the desktop, it does not save the rotation the first time. It requires rotating again before it will save it up right. The good part is that it can scan photos that are attached to an album page.
Response from photomyne.comAug 11, 2026
We’re sorry for the trouble you’ve experienced. Scanning album pages and saving photo rotations should not behave this way, and we appreciate you bringing these issues to our attention. Please reach out to us at [email protected] and mention your Trustpilot review so our team can look into what’s happening and help. We’re glad to hear that scanning photos attached to album pages has otherwise been useful.
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Peter
Aug 7, 2026
The app is very good and offers an…
The app is very good and offers an excellent way to store old photos and slides However when you want to view the photos on an external device such as a tv the result is very poor. They show as a postage stamp size on the screen effectively leaving the photo on the phone for viewing
Response from photomyne.comAug 7, 2026
Hi Peter, thanks for the kind words about the app and for sharing your feedback. We’re sorry the photos aren’t displaying as expected when viewed on your TV. The resulting quality and resolution can depend on the device and how the photos were originally scanned. Please reach out to us at [email protected] and mention your review so we can locate your case and help you get the best possible viewing experience.
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Maxine K.
Aug 2, 2026
Disappointed
I recently scanned a number of pictures being displayed by my cousin. It appeared that they were being scanned fine but now I can’t find them. Very disappointing.
Response from photomyne.comAug 3, 2026
We're so sorry to hear this happened, and we understand how disappointing it must be, especially after taking the time to scan your cousin's photos. We'd love the opportunity to help you locate your scans. Please reach out to us at [email protected] and mention your review so we can locate your case and assist you as quickly as possible. We're hopeful we can get this resolved and earn your 5-star review.
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Cherie B.
Aug 2, 2026
I truly like Photomyne
I truly like Photomyne. It is very useful in keeping old photos organized. What I don’t like is that you increased the renewal subscription by $20. That’s a bit steep. I may have to look for an alternative that is more affordable.
Response from photomyne.comAug 2, 2026
Thank you for your kind words and for choosing Photomyne to help organize your treasured photos. We truly appreciate your feedback about the subscription price. We understand that price changes can be frustrating. The updated subscription helps us continue improving the app and maintaining the core scanning, organizing, and cloud storage features you rely on. We hope you'll continue to find value in Photomyne, but we appreciate you sharing your thoughts, and we'll be sure to pass your feedback along to our team.
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Jim M.
Jul 28, 2026
Data based concept is great
Likes - The ability to save thousands of pics - Colorizing old pics -enhanced photo software - unlimited naming new files - Upgrades - Being able to delete copies of the same photo. -If AI is being used match photos of the same person to files - Have a File available just for downloading new files. I find that many times I just have all of my pics for a five year on a single CD with no regard to how I now want to organize them. -I have a laptop for my app but sometimes want to use my IPad for saving pictures to the APP. Be able to transfer from my IPhone to the APP with fewer steps.
Response from photomyne.comJul 29, 2026
Thank you so much for taking the time to share such thoughtful feedback. It's wonderful to hear how much you're enjoying features like colorizing old photos, enhancing image quality, and building your photo collection. A few of the ideas you mentioned are already available. If you update to the latest version of the app, you'll find our Similar Photos feature, which can help identify duplicate or similar photos in albums with 8 or more photos. You can also use Photomyne on your iPad - just sign in with the same account you use on your iPhone, and your library will be there for you. We also appreciate your suggestions about making photo imports even more seamless and expanding AI-assisted people recognition. While the app can already suggest names for familiar faces, your ideas for making the experience even smarter are excellent, and we'll be happy to share them with our product team. Thank you again for helping us make Photomyne better.
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Sally G.
Jul 28, 2026
Useful app and easy to use
Useful app and easy to use. Would be much improved if it was easy to download photos from Photomyne to the laptop
Response from photomyne.comJul 29, 2026
Thank you for your feedback! We're so pleased to hear you find Photomyne useful and easy to use. We appreciate your suggestion about making it easier to download photos to a laptop, and we'll be sure to share it with our team. We'd also love to know what we could do to make your experience a 5-star one. Thank you for taking the time to share your thoughts.
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Stanley C.
Aug 29, 2025
There selfish with your pics
I have found the app very useful but i am thinking of deleting it as they make it very difficult to export photos to other sites
Response from photomyne.comFeb 15, 2026
We’re glad you’ve found value in the app. Your photos are always yours, and exporting them is absolutely possible. If the process feels difficult, we’d really like to understand what’s happening and help you complete it successfully. Please reach out to [email protected] and we’ll assist you.
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