Phone Daddy Inc.Phone Daddy offers A-Grade used phones at up to 70% discount on the retail price. We also offer a 30 days money-back guarantee and one year warranty. All our phones are checked through a 70-point of inspection by our Phone Daddy Team.
Phone Daddy Inc. (phonedaddy.com) has 37 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Allison W.
I bought this phone from phone Daddy. It said it was unlocked. Unfortunately I don't know phones very well but it is an older version of what I had, T-Mobile and Verizon both said it was unlocked, and not locked to them. It has been a pain in my rear ever since I bought it. Trying to reach someone from this company is near impossible. I've written to them about my issues, and no response. I hate writing reviews,, but I'm just fed up.
Danny R.
This company sold a phone to be and it became locked and they are not resolving my issues as you can see the website is down for months and no email response.
Lisa
Does anyone notice they only reply to people with 3 stars and up? 3 months away til 1 year and they still haven't resolved the issue. Keep saying that they are waiting for ups. And I know for a fact that it's not the case. ups does not take that long to resolve. Horrible I just want my money back
Response from Phone Daddy Inc.Apr 29, 2024
Dear Lisa, We understand your frustration and apologize for any inconvenience caused. As we previously communicated multiple times, each shipping carrier conducts independent investigations and follows its own procedures, which are beyond our control at Phone Daddy. We empathize with your situation and want to assure you that we are doing everything within our power to assist you. We recommend reaching out directly to the shipping carrier for further details and rest assured that as soon as they provide us with an update, we will notify you immediately. Once again, we apologize for any inconvenience this may have caused and appreciate your understanding.
Michaela G.
If I could give 0 stars I would! I got my phone today all excited popped it open and saw the case wasn't installed. No biggy. It still came with a case. I put my sims card in and it states it's locked to Verizon and a prepaid Verizon account non the less!!!! So now I'm panicking because I'm making payments on this phone just to afford it. It's a huge purchase. When I bought the phone it said unlocked to mint mobile which is my carrier. I even contacted mint before I bought it and they said yes we support this type of phone no problem. It will work as long as it's unlocked and I stated it says it is. So here we are. I'm pissed and I don't get pissed. What makes me more made is I contacted them via email like it says to do and they just gave me some professional typed b.s. which is code for I can't help u. I emailed back and said I want a full refund and/ or the phone unlocked. This was my Christmas gift. You have been warned. Just go to the store. Don't use this company. I run a business and I know first hand this is not how u conduct business. Just sell unlocked phones especially if they say they are unlocked.
Shanieka W.
I purchase a phone from these people. The phone looks good a the outside but it was garbage 🗑️ phone start malfunctioning after a few days and very difficult to charge. Not recommending! Very bad experience with customer service, I wish I could give a zero star
Daniel S.
I paid for their insurance which is advertised as a resolution in 1-2 days. It has now been months and they have told me that it has been denied. A bunch of clowns working here stay away. Terrible customer service and misleading all around. Order was in JULY....
