Garrick P.
Alexandria Diaz very courteous and…
Alexandria Diaz very courteous and professional, she is the epitomy of great customer service!!!!
Response from Phone.comJun 25, 2026
Thanks so much for sharing.

Phone.com helps small businesses stay connected to their customers, wherever work takes them. We provide business phone service designed for owners and teams who need to answer calls, follow up on messages, and make it easy for customers to reach the right person.With Phone.com, businesses can choose a local, toll-free, or custom number and use it across mobile devices, computers, and compatible desk phones. Calling, business text messaging, voicemail, video meetings, and flexible call routing help teams manage conversations throughout the day. Businesses can set greetings and schedules, forward calls, and direct callers to the person or department best equipped to help.Every business handles calls differently, so Phone.com offers options that fit different ways of working. Our mobile apps let team members use their business number while they are away from their desks. ProSIM adds a business line to a compatible mobile phone using the cellular network and native dialer. For businesses that need help answering incoming calls, Live Answer-Connect provides professional human receptionists, while AI Receptionist can answer common questions, route callers, and schedule appointments.Having served more than 50,000 small businesses, we understand that choosing a phone system involves more than comparing features. Setup, flexibility, and access to support matter, too. Our goal is to give businesses practical communication tools that are easy to use and can adapt as their needs change.Whether you work independently, manage a growing team, or spend most of your day with customers, Phone.com helps you keep business conversations moving. Learn more and explore your options at Phone.com.
Phone.com (phone.com) has 232 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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232 approved reviews, newest moderated first
Garrick P.
Alexandria Diaz very courteous and professional, she is the epitomy of great customer service!!!!
Response from Phone.comJun 25, 2026
Thanks so much for sharing.
Lisa | A.
Taking time to send this feedback because of the swift and outstanding support we received from Caleb Gilsdorf. Without his involvement, we would not still be a customer today. Your phone service is good, but your international call center representatives don't know the basics, so they turn customers away/off. I share this in the spirit of appreciation for skilled managers like Caleb, and because you asked for honest feedback to improve customer experience. Happy to provide more detail if that is of help. Respectfully, Lisa | ARMORY
Response from Phone.comJun 25, 2026
Thank you, Lisa. This is helpful feedback. I will reach out for more details.
Kent G.
Alex did a great job of answering questions and directing me toward the best options. Thanks Alex!
Response from Phone.comJun 25, 2026
Alex is a star. Thanks for sharing.
customer
Jason was great and helpful with my business phone line everything is great now
Response from Phone.comJun 25, 2026
Outstanding. Thank you for sharing!
Glyndora B.
Rosalyn was efficient, patient, and pleasant.
Response from Phone.comJun 25, 2026
Glad to hear that. Thank you!
Meli A.
Rosalind made my experience a positive one. I thought I set up my information online and did not. Rosalind walked my through and It was quick and effortless
Response from Phone.comJun 16, 2026
Glad to hear that Rosalind was able to help!
Brenda
Alexandra Diaz did an outstanding job of getting our research study signed up for phone.com. She was patient, knowledgeable, thorough, professional, and completely on top of it. I really appreciate her help walking me through the process.
Response from Phone.comJun 11, 2026
Thank you for letting us know. Alexandra is really fantastic.
Moshe L.
Called Caleb to get a phone.com account and he made the whole experience easy and enjoyable. I would highly recommend asking for Caleb for your phone.com sales needs. Very nice young Gentleman!
Response from Phone.comJun 10, 2026
Thank you for letting us know!