PhoenixNAPReviews of phoenixnap.com

I'm impressed. Their servers are lightning fast, and reasonably priced. If your startup is looking for a cloud infrastructure, I guarantee you will be happier here than at AWS or Azure. The customer service can be hit or miss at times though.

Recently completed another cross-country network buildout. With stops in Dallas, Atlanta, Ashburn, Manhattan, New Jersey, and Phoenix. Over the past year, I have done buildouts in most major cities in the U.S. as well as in England. I am constantly asked my opinion on different datacenters. The conclusion after all this? PhoenixNAP located in Phoenix, Arizona is my favorite datacenter to work in, and I believe the BigBoys could learn a thing or two from PhoenixNAP. What do I base this on? The staff. Some datacenters are helpful, some aren't - But at PhoenixNAP the whole staff continuously Eager to assist. Base this on repeated stops there over the past couple years. The first few times, I was actually taken aback by how helpful whole staff is there (After coming from places like NYC) But now I realize that it isn't a fluke. That's just how they run things. Customer service is a reality in Phoenix.

Amazing and personal support. Unfortunately their server is overkill for our test phase, but we will definitely return to them when we need a powerful dedicated server. Shout out to the amazing Shannon that kept writing to us masking sure that everything was all right and we were happy. I have never experienced service like that, ever!

Pricing is great, the support it to die for and their network blend in the US is great. I would suggest creating a static proxy if you're getting a singapore server though.

I was searching for a good and highly reliable server provider in Singapore or Indonesia for years, since my business is in Indonesia. It's a really hard decision. Whether I choose OVH with their APAC server but only get 500 Mbps bandwdith with entry level server E3-1230v5. That or a local Indonesian Provider with 1 Gbps network for indonesian connection, but with really out of date server, 10 Mbps for all foreign connection and ridiculously high price. Then, I realized. I dig around my old email, hoping perhaps got some idea or offer. Then I saw PhoenixNAP and remembered that I was registered to their newsletter. Then check their server out. I remembered that they don't have singapore DC yet at those time. But now, they do. Looked at the server configuration, and DAMN! Intel XEON E-2288G Coffee Lake. It's not even a v2-v6 Xeon. It's the newer Generation! I was shocked even further that they also offer 10 Gbps Network for a few bucks more. I even snatch some promo from their Sales Chat. Before checking out for my own, bought some outlet server for my client. The price can't even complain about it. Same config in my local provider will cost high, way much higher and am glad for it. Basically I get twice the performance (heck, it's even 10x the bandwidth speed) for almost half of the price from my local provider. After all bought, I was thinking. Maybe with these price and config their support will be ass. But nope. Everything has been good, for now. Even I got Personal Account Manager, that will help me with contracts, provisioning etc. (Props to Mr. Jovan Stepic). Every ticket is replied within hour and am fine with that since I'm choosing the unmanaged servers. Just a little help already good for me. For now I'm happy with my decision and luck to go with PhoenixNAP. They will always be go to solutions for my Server needs. NB: It might be more interesting if you have some AMD server as well.

Great Service, Great Customer care