Donovan B.
Support team is not the best
Support team is not the best, also I tested this and it was very very laggy and the server was within my region, if you want good support and not laggyness then go somewhere else (Note: I still use them though.
Response from PhoenixNAPJul 22, 2026
Hello @Donovan B, Thank you for bringing this to our attention. We want to ensure you have a smooth experience and would love to look into the performance and support issues you mentioned. We have reached out to you via private message to gather a bit more details so we can investigate this right away. Thank you for your time, and we hope to connect with you soon. Best regards, The phoenixNAP Team