Feature-rich Head-turning vertical screen, Large Screen, or OEM-style Android Radios for Selected Vehicles. 30 day money back guarantee. 1 Year Warranty.
Phoenixautomotiveinc (phoenixautomotiveinc.com) has 306 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Appliances & Electronics · Reseda, California
Excellent
Appliances & Electronics · City of Industry, California
Excellent
Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
Showing 106 reviews with 1 star · Clear filters
dj
tech support sent me an oem gps antenna adapter to use my oem gps antenna. It didnt fit and his reply was to make it fit and you shouldve ordered a different set up. 3 techs later and issues aren't resolved. Feels like they are the pyramid or boss audio replacement company.
william J.
Hi, it is a very bad experience, I do not recommend it. If they do it, they will waste your time and money and will never solve your big problem. The technicians will not solve anything at any time. They only want to take your money and your time and if you do not want to lose your money, no. you buy them ?
Mark H.
My wife ordered an android head unit from these guys for a 2009 Cadillac ctsv iv been busy with building the drive train, tuning the car and we moved from Virginia Beach to Springfield mo. 8 months later I opened the sealed box to find a used piece of crap it’s exactly what she ordered but it’s used. The screen has finger prints all over it and is scratched not deep but from lots of touching and swiping. Definitely no protective screen cover Which in the video the technician shows how to remove this protective screen covering well. This one didn’t have one along with the scratches from Prolong touching. So I figured well we got screwed because I didn’t open the box as soon as it came in because I was too busy and I went ahead and installed it And the screen has a picture of a CTS with the lamest rims the CTs came with lol I mean 🤡Phoenix🤡 get it together not a CTSv Pretty slack right well it gets worse. If the temperature outside is below 60, the screen won’t even turn on so you have to drive down the road with no defrost which luckily I haven’t needed yet And the CTSv has HVAC controls There can be used rather than using the touchscreen, but these do not work until the radio turns on. I understand some things don’t work right all the time but when somebody returns something and then you turn around and mail it to a new customer that’s just plain messed up and a scumbag move. Thanks 🤡Phoenix🤡. I would stay away from this company oh one more thing my wife purchased two year warranty, but they don’t have it on file but I have it on the bill I think somewhere around $1600. I don’t remember the exact number but stay away from these people especially if you have a nice car you wanna be rolling around looking all junked out Once again, thanks 🤡Phoenix🤡 I got more to tell but I’m so disappointed it’s over 🤡clowns🤡 I just went to the reviews, and I realized they are reviewing their self if you notice all the reviews there when they review their self, it’s about how good the tech-support is please now Is having to use tech-support a good thing that just shows you these reviews are fake the ones that are not fake all have one star all the other ones have five stars no in between please.🤡clowns🤡
Bryan
Unit came as defective. Sent back complete unit with all of the mounting hardware and cables for a new replacement. I received a used unit in a tore up box without any of the mounting hardware almost 2 months later. Then, they tell me I don’t qualify for a refund because it’s beyond 30 days. A horrible experience!! I purchased from Phoenix because of their US presence. You’re better off buying from Ali Express at a much lower price! The service from Phoenix is just as much of a gamble!
Jodi
Wish we could rate them a ZERO. Took over 3 weeks to arrive - they kept promising it SHOULD work - their tech help is in CHINA - so all you can do is send them an email - which they respond to when we are asleep. Then unit caused issue with the SAFETY SYSTEM ON THE CAR - Lexus dealership advised us we should remove this device. Then when we sent back for credit they kept $280.00 worth of the $577.00 unit and showed us pictures of a Broken Screen Unit - claiming we sent it back that way.
Cameron G.
Zero help. Their online links are corrupt files and you can't talk to tech service. Called in and was told too bad we don't care. Stay away
Georgina C.
I cancelled my order after two weeks of waiting for my unit.. I guess they can’t figure out how to to mail a Damm box. I’ve called several times and always the same excuse no use on talking to the same useless person. I
Cody B.
Don’t waste your money On these stereos quit working Just after my warranty, expired waste of money they won’t do anything.