PhoenixautomotiveincReviews of phoenixautomotiveinc.com

This company is absolute trash. Ordered the 13.6 Android 10 for the 2021 Ram 1500. Paid $800. Took them a month to ship it. At no time was I updated on shipping and no one ever answered the phone. The box came in after a month. Cost $225 to get installed. 18 hours later the screen went out and started flashing white. Had to pay another $120 to have my old unit put back in. AND THEN THEY CHARGED ME FOR THE RETURN!!! $1145 FOR THE BROKEN UNIT PLUS $25 TO SHIP IT BACK TO THEM. Do not buy from this POS Chinese based company!

after installing one of there android units that run around 800 dollars I couldn't be any less impressed these are drop shipped from China, they didnt even bother to put a brand on it. The unit did not work they will make you set up a appointment for tech support. They set one up for us and never joined the Google meet. they are charging a restocking fee for returning a defective unit save your money and buy oem or a reputable brand

Scam! Ordered 2 different orders and never got either order. Just a automated message saying they are working on ticket. Been 2 months now and no tracking provided yet. Bet they are enjoying my hard earned money. Do not order from them! They will take your money and not even bother to send any thing or provide info

Took a chance, very much regret it. They shipped me a product for the wrong year and it was covered in fingerprints and had an order sheet from someone else in the box! Their phone number and address and all! Then when I called to get them to get it handled they couldn’t find my order with any info I gave them. I asked if they could at least send me the right harness, or if I could send it back to get the appropriate one, they said “no” to everything. They even suggested I call the phone number on the order sheet for the wrong person in the box to “figure it out”.. sketchy. In the end we couldn’t get anything fixed by the company. Waste of time. My installer told me that the unit looked exactly like all the other “no name brand” units you can buy off of eBay for similar prices.. same junk, but with a name brand. Don’t bother.

They never shipped item. Get told to wait a month every month for 5 months. Then when you call and complain they get an attitude with you. I filed a fraud claim with my bank and requested a refund. DO NOT BUY FROM THEM!!! ITS A SCAM.

Dont buy this radio, it looks awesome put on and all. One of the worst issue is it takes too long to boot up, thats not good, it freezes all time. You have to reboot constantly. I wouldnt recommend this unit to no one.

Ordered radio August 20 2022 today is Dec 13 2022 haven’t received my unit yet all they say is 2 more weeks or they will respond back no answer nothing! 4months 835 dollars and still have received nothing!! there on Facebook and they should be exposed for what they are doing to customers but I will be contacting and posting all these comments on social media about them

Do Not waste your time with this conpany! Ordered in April, received in November. They sent me the wrong panel for a older trim model. Totally different from what was promised to me. The said oops, now ur stuck with it or return it.After spend $900.00. Save urself the hassel, do not order from them!!!