Philo is an internet television company currently based in San Francisco, California.
Philo (philo.com) has 328 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Kristopher S.
Do not use this company nothing but thieves. I was getting charged for an account I didn’t even have provided the card number(which has been cancelled and still got charged) and because I don’t know the e-mail or phone number associated with my card they will not refund me my money
Mike
Been a subscriber for years. Then suddenly this month they cut me off even though I am current with payments. I pay though Amazon. Checked with Amazon they agreed we are current and they did pay Philo. Philo says ok we will restart but you must pay 25% more. Philos customer service has no honor.
Nate T.
If you would like to sit through commercials instead of programs you want to watch, this is for you.
Nicole M.
I gave it ONE STAR IN ORDER TO DO A REVIEW. PLEASE BE AWARE DO NOT SIGN UP FOR THIS APPLICATION YOU CAN NOT CANCEL IT AFTER YOUR 7 day free trial and even after you CANCEL IT’S STOP A CHANCE YOUR CARD MAY GET CHARGED!!! With all these other GREAT FREE AND CHEAPER APPLICATIONS AVAILABLE I WOULD DEFINITELY GO WITH ANYONE ELSE!!!
Fox
Way too many commercials! You are not charged just the $25 it is more like $27 after tax and hidden fees. Plus I have noticed that on the free trial certain shows are not available to watch even though they are airing but you can not watch until the day after your free trial ends and you have to pay for the service. This also happened after I have paid the fee and about a week before the subscription ends they start blocking shows or push the date to watch out past your subscription to make sure you pay again before they allow you to continue to watch the shows. For instance, if you look online at a show it says New Episode airing on 7/11 if you go in to watch it on Philo it now says airing on 7/19 just one day after the trial or subscription ends. Tricky tricky Philo! I know what you are doing. I will just pay per episode on Amazon Prime it is cheaper, less commercials and I can watch when the new episodes are actually supposed to be on and not told I have to wait another week when you allow me to after my payment.
JoJo B.
I just wrote a Google review that disappeared or was never posted regarding reading the new privacy policy. It's ridiculous how much private personal information they want access to, want to share with 3rd parties. And the very worst is that you agree to the terms FOREVER even after canceling your service and deletingthe app. I canceled today because of it.
Denise F.
Follow has a no refund problem they claim to have a no refund clause but you don't see this anywhere and the service cost 24.99 a month which is ridiculous and when you cancel the subscription which is a free trial subscription for 7 days they take the money out of your account it's really crazy this is the worst streaming service I ever had
Mary S.
They force you to watch ads that you can’t fast forward. The ads last for over 2 minutes but interrupt the movie/show every 5 minutes. If you pay for a subscription, you shouldn’t be forced to watch 2 and a half minutes of ads every 5 minutes. Ridiculous.
