Philo is an internet television company currently based in San Francisco, California.
Philo (philo.com) has 328 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Ashley R.
App is NOT user friendly and I just hate the navigation of it in general down to fast forwarding and rewinding. It’s just bad. I’ve never thought I would have to leave a review on a streaming app. But here we are. Definitely won’t be renewing
Rebecca J.
I would not recommend this to anyone because first off it is not more than 70 channels on there, and for these people to raise the price to $28 is ridiculous! It always cuts out or stops in the middle of the show when I'm watching TV. It's disgusting how you guys try to scam people out of their money. What you need to do is lower the price to where people can afford it and then come up with a package deal or something that can benefit your customers! This will remain with one star from me because this is just ridiculous and waste of people's money!
Mark W.
Decided to renew after a while away. Chose to cancel after learning recordings are lost when subscription is over. Would renew if this were not the case. Requested an immediate cancelation...and was told this would be a one time courtesy??? After only being subbed for 5 mins??? Said there was no refund policy. If it was like another half a month of subscribing yes I can see a no refund, but not when I just subbed that day for not even a full hour, and then you say in a shady way it is a one time refund. I now see why this service is rated poorly. Oh well. Sure will miss MeTV but not enough to be taken for a sucker.
Lisa M.
Philo keeps cutting out after 5-10 minutia of working .It keeps coming up is Philo can't connect to the internet .Customer care was a joke and provided zero assistance. Funny how none of my other streaming channels have issues just Philo
Tara F.
This company is completely shady. I did the free trial and cancelled before the week was over. Then after 2 months I noticed they still billed me for 2 months even though I cancelled. When I contacted them, they stayed they showed no cancellation and I should have been notified of the charges to my email. But I never received any emails from them, I checked my junk folder also. Run away, they will make unauthorized charges. Now I have to go dispute with my credit card company. Stay away!
Rachel
Tried the free trial just to watch the 88 Beetlejuice movie. It had to watch adds that’s normal. But the adds were in 5 minute long each! Made the movie at least 30 minutes longer! That’s so tired stopped the movie then tried to look for the next day, could not find it.
Mk
Just here to follow up on everyone else's shady business practice comments. Yeah, they did the same to me. Philo charged twice now after I canceled a free trial in August, and claiming still have an account when there is no account anywhere. Well they now have an email and phone number so now they can keep ripping me off. Now, I have to dispute with the bank. Scam, not worth it.
Jessica K.
The political commercials are too much. I am canceling before my free trial is up. Not going to spend that much money on constant commercials.
