Steve D.
Good sales experience, crossing my fingers on the watch.
What went well - the sales rep (Theresa) was awesome. She hung in there through thick and thin. And, the watch is gorgeous. what didn't go well - the watch took a long time to ship due to a cracked crystal and a very worn out band. when it finally shipped, it arrived with an issue. It wasn't keeping time. in the first few hours, it gained something like 15 minutes. so had to send it back. it just came back after fixing and two days in, it seems to be working properly, so crossing my fingers.
Response from PhigoraDec 19, 2025
Thank you, Steve, for your detailed feedback. We’re glad Theresa provided excellent support and that you love the watch. We appreciate your patience with the delays and repairs and hope it continues to perform perfectly.



