PHENIX InvestigationsReviews of phenixinvestigations.com

Scam. Hired to locate someone then told this person would have to give them permission to release the information i paid them to locate. A complete scam if you're looking for skip

They were very unclear about what services they could provide and were not clear that the amount they were quoting was a retainer only and they never told me the hourly rate until I asked for clarification. They kept pressuring me to sign a contract but I had follow-up questions about what exactly their service would cover because their example report and contract language was so incredibly vague. When I emailed the rep (Dan Ford) with my questions about the terms, he refused to respond via email and said we'd discuss on a call. During the call, he told me that if I required any more clarification about their terms and services before signing a contract, I would have to pay a $500 consultation fee. And literally, one of my questions was about the specific parameters about the time frame their results cover; Dan's answer was "I believe it is..." but he could not confirm. I told him I would need confirmation because the timeframe of the results are very important to me. He responded in an incredibly unprofessional and rude tone "Is confirmation worth $500 to you? Because if I have to get confirmation about the dates our results will cover, you have to pay a $500 consultation fee". So, so gross. Before hanging up on Dan I reminded him that it's not my fault that he doesn't have the answers to the questions every potential client should be asking AND I even sent him the questions in advance--which apparently he did not take the time to look at and prepare for, before getting on the phone with me.

I had an incredibly positive experience working with this private investigator. I needed help locating a very hard-to-find client, and after hitting dead ends on my own, I decided to bring in a professional. From the start, they were responsive, discreet, and clearly very knowledgeable about the process. Within a surprisingly short amount of time, they were able to track down accurate information that I had been struggling to find for over a year. Their communication was excellent and everything was handled professionally and ethically. If you need help locating someone or doing serious background research, I highly recommend their services. It saved me a huge amount of time and stress, and the results were exactly what I needed.

Bad experience, not worth my expense, I later spent $1300 at ( 247 easytracking ) after spending almost $7000! at Phenix without getting nothing. Phenix couldn’t even refund me It’s so crazy but I learnt my lessons

Phoenix investigations hired my firm to conduct surveillance in the Ohio area. The investigation was conducted surveillance photos and videos were provided and I paid out of pocket over $1,300 only to be stiffed on the bill. If you are a private investigator do not do business with this organization. I offered to Discount the invoice in order to resolve the matter. I've been in this business for over 40 years between law enforcement and Investigations and have never been stiffed by a private investigator. I am very dissapointed.

Initial conversation. Agreement. Action. Conculsion !! All in 3 - 5 days. What a great Team to have in your corner when needed !!! Great Job you people at Phoenix. With thanks E C Lucas

I can't say enough good thigs about Phenix Investigations. From start to finish, their team was responsive, clear, and always kept my best interests in mind. They worked diligently to uncover the details I needed, and I felt supported every step of the way. Highly recommend them for any investigative needs!

Absolutely stellar service! Phenix Investigations handled my case with the utmost professionalism. I was impressed by how quickly they got results and how detailed the final report was. Their team is knowledgeable and genuinely cares about helping their clients. I'll definitely use them again if needed.