P.F. Chang'sReviews of pfchangs.com

I had such a happy experience tonight, thanks to PF Chang's employee, Connie-the Host. I LOVE the Lettuce Wraps! I had spent hours shopping and was really tired and hungry. I got my heart set on their wonderful Lettuce Wraps. I called to see if they would take my order over the phone and deliver it to the curb outside. They said yes if I could my order on line. Well, I hated to say I'm a Senior who gets all screwed up every time I try to order food online. I asked Connie if it was possible to make the whole transaction over the phone, and if I could pay the exact amount in cash. She was so kind, helpful and friendly. I knew I was asking a big favor, but figured I had nothing to lose by asking. My alternative was to drag my walker out of the trunk (which was full of packages) and go in myself. It was about 8:30 PM and I was just too tired to make the effort. Her attitude was cheerful and caring. She went out of her way to make it happen and bring it out to me herself. It made the perfect end to my day. I so enjoyed my Lettuce Wraps, delicious as usual, while my appreciation for Connie's kind, above and beyond customer service lingered in my mind. I'm so glad PF Chang's had the good fortune to find a lovely person like Connie to be the first face their customers would meet. Thank you Connie and thank you PF Chang's!

PF CHANG (SAWGRASS MALL) Worst restaurant experience ever!!. December 28th was seated at around 8.07pm. One hour and 15 minutes later my family and I with my 2 year old were still waiting for our food. Manager was requested 25 minutes earlier and she came to say they are pushing my order through it should be coming out soon, 25 minutes later we are still waiting and with a 2 year old. All they could offer was they are a little "backed up". If 1 hour and 15 minutes is considered "little backed up" not sure what a real backed up would look like. We ended up leaving the restaurant without being served. We also observed every waiter not having any hair net or protective hair cover and they are all in and out of the kitchen...what degraded service is this?? I am shocked that this day an age this crappy service is given to customers who deserved better!! Horrific!!

Stay away from this restaurant- we ordered dinner take out it was horrible $29.00 looked like a lunch size found hair in it.. worse place ever stayyyyyyyyyyyyyyyyyy away these kind of restaurant should be close.

I had the Worst restaurant experience ever in PF Chang's in Doral Fl. Food was poor quality, late to serve ( two out of six plates were late, one never arrived to the table !!!), drinks were late from the bar, server didn' t what to do, AN NO MANAGER TO BE SEEN!! NEVER BE BACK TO THAT JOINT!!!!

The food and service was awesome! My hubby and I had lunch at the Partridge Creek location and our server was Grace! She was EXCEPTIONAL ⭐️⭐️ Kind, polite and added joy to our lunch experience during the Christmas season!

What a Joke. 2 hours to eat dinner. Ran out of beer. Fridges behind bar not stocked. 1 patron in bar area 30 minutes for waitress to get 2 beers!?!? Sushi was horrible. Asked for manager who I spoke to and blew off our concerns. Ruined our party will not go back!!!!!

Food was not good overall. Wasted my $81 specially burnt lettuce chicken wrap. Waitress was in hurry throughout to wrap up. Dissappointed :(

Excellent service and delicious food!