PfaltzgraffReviews of pfaltzgraff.com

Recently purchased a dinner set from Pfaltzgraff, and it is truly impressive! Each piece is not only beautiful but also exemplifies the high quality and craftsmanship Pfaltzgraff is known for. The aesthetic appeal and sturdy make of the items are outstanding. Additionally, the customer service at Pfaltzgraff is exceptional. After receiving a broken glass in another order, I contacted their customer service. They were incredibly kind and responsive, promptly sending a replacement set without any hassle. It’s refreshing to see a company that not only delivers excellent products but also backs them up with superb customer service.

Growing up my mom had a Pfaltzgraff collection for every season. When I got married she started building my Winterberry collection and I have been working on completing the set as well. I ordered deeper bowls (the ones that come with the set initially are soooo small) back on December 22, 2023. I figured it would take awhile because I ordered directly before a holiday which didn’t bother me. I reached out today because I still didn’t have the set and customer service was very quick to rectify the issue by giving me a refund, they ran out of stock. When they are back in stock I’ll be purchasing. I can’t wait to build more collections as the years go on. I LOVE this company. It’s become a family thing for us.