Mike D.
This is the second time I’ve used…
This is the second time I’ve used Cody/Nitro Pet Express to transport our dog 20lb. Dog Bentley. First time everything was good. This time not so much. Told 3 to 5 days max from pickup to drop off. Picked up March 1, drop off evening on March 7. When Bentley was dropped off his blanket reeked of urine and he stood at water bowl drinking continually for 5 min. Looked like Cody was more focused on the dollars he could make than the dogs he was transporting on this trip.
Response from PetWorksApr 28, 2025
Hi Mike, Thank you for taking the time to share your experience. We’re very sorry to hear about what happened with your pet’s transport. For transparency, we want to clarify that while Cody is listed on Petworks, it appears your booking was made directly and not through our platform. When bookings are made through Petworks, we are able to offer additional support and oversight to help ensure quality and satisfaction. Even so, we take all feedback seriously and will be reviewing this matter internally. Your pet’s wellbeing is always our top priority. Sincerely, The Petworks Team




