PetSmartReviews of petsmart.com

We have been taking our dog every other month to the PetSmart in Sanford NC. Shannon does an excellent job with our Bandit. She is kind loving and caring towards our Bandit. She's very knowledgeable and detail oriented., We can leave him there and walk out knowing he is in good hands, and we have never been disappointed in the excellent service we receive. We are now bringing our second dog Smokey .for the same great service.

I was at PetSmart in NE Calgary, last Saturday, to return an automatic cat feeder that has had a malfunctioning. The process took some time, because needed to be approved by a manager. At that time, I felt bad for holding up the line. However, the cashier Sakhr helped me feel better. He was kind and friendly, and he made me feel that was okay to take that time to resolve the situation. I really appreciate his help. Thank you!! Sakhr is a keeper and a great employee for PetSmart!!

I had mail ordered pet supplies. Got prompt delivery at great prices, delivery person was very polite and helpful. One item was wrong size(ball) and was immediately resolved when I had sent email. I got the correct item and was allowed to keep other item as well. This was my first time ordering from pet smart. It was easy and I would recommend it to anyone. Thank you

It was my first time dealing with PetSmart and I was happy very happy with their service I talked with a Stacie she was very professional she took the time to answer questions she looked for the things that were needed for my pets she just 100% was very helpful and when we were done was completely satisfied with the outcome, they are definitely getting my business along with other people going to recommend PetSmart , Thank you and you guys gained my and many others business

Customer service Stephanie was awesome helping me find the right harness for my puppy. She had so much patience and it was obvious she loves animals

I would like to start by saying this is the first review I have ever done, and I came home right away to write it. Today I took my dog to get groomed and couldn’t be happier!!! They not only were faster than a lot of places, but they made my dog feel safe, loved; and did an amazing job. Thank you Paige for making my girl sparkle & smell good. 🐾❤️

Brought my dog gizmo into petsmart this morning and Taylor Hendrickson went above and beyond, she did a fantastic job fixing my dog up. Petco refused to groom her because they said she was too nervous but Taylor said she was the sweetest dog. She will definitely be my dogs new permanent groomer. My only regret is that I didn't have any cash on me to tip her.

Visited PetSmart in Nanaimo twice in the last month. Each time we had exceptional service especially from Marika. She is very knowledgeable and extremely helpful. Three weeks ago we purchased a cat tower for our two cats. It was as tall as the width of our car and we had quite an adventure getting said cat tower into the car. Marika stayed with us until it was successfully and safely loaded. The cashier that handled the sale made sure that we got discounts etc. all in all we are very happy with PetSmart.