PetSmartReviews of petsmart.com

Over pricing. Product Authority 156 gr wet food for cats. Two months ago it cost $2,29, then $2,49, last week $2,89. It's an increase of 25 % within 2 months. People are struggling to feed themselves and Petmarts put more pressure on them for feeding their animals.

This is the first time I've used the auto ship program with PetSmart versus chewy and my canned foods showed up not cased together but thrown on top of a dried bag of food and very dented. Well I'm sure the food is still good and within its expiration date, I'm very dissatisfied at the shipping. No quality control at all. Waiting to hear back from the company to see if I can get my money back for the damaged cans.

The worst service ever!!! I ve took my dog to have a bath and when I picked her up I ve realized that they ve never done it!!!! She smells the exact same way and no teeth clean either!!!!! Dont go!!!!! 😡😡😡😡

Do not give this excuse for a company anything of value. Cringe worthy service. Product arrived completely destroyed, called them and they promised reship of item at no cost and overnight shipping. Did not follow through and then canceled the order on a Saturday. A day I could not call and say anything about it due to their hours of operation. So I paid for a destroyed terrarium kit and also the next day shipping for an extra 30 dollars. Arrived 4 days later. *spits at petsmarts feet*

Took my dog in for grooming this was his 4th visit. The groomer had a hard time time with his face. She told me he was getting snippy as she tried to to do it. After I got home and removed his collar he is all red and his skin is showing. It's all sore. No wonder he wasn't cooperative since he was hurt. I'm mainly upset since she blamed him when he normally isn't a problem. She just covered it up with his collar instead of letting me know what she did to him. He's a shih tzu that gets along with everyone and other dogs. I will never take him there again! Please just be careful with your fur baby.

Took my Goldendoodle for a grooming. I asked for about ~ 1/2 of of the length to be taken off. When I picked her up she had been SHEARED down to 1/2 inch. They claimed it was due to matting and my dog's comfort. Read: It would have taken too much time to actually groom my groom my dog and shearing was quick and easy. Even the shearing was done poorly with the shear marks still evident, areas that were different lengths.... my poor puppy. I was I could post the before/after pics. Petsmart Saratoga Springs NY.

I took my little Chihuahua for a bath and nail clipping. They did a terrible job bathing him, they didn’t cut the tiny dewclaws and all the nails were improperly & barely cut. When I requested they do, they said to take it to the vet because they couldn’t do. I’ll never bring my dog to this place again. The manager is even worse. Unprofessional people.

We are beyond angry. Our puppy Sadie came home from her grooming appointment at PetSmart (on Miller /Camelback in Scottsdale) with a shaved raw belly, a nicked nipple, raw skin and nicks in both front "arm pits", nicks on her neck, and only half her face groomed. The groomer said Sadie wouldn't allow the clipper near her face. I WONDER WHY! The subsequent vet bill was well over $100.00 between the call and medication.