PetSmartReviews of petsmart.com

!!!Great customer service!!! Kudos to Becca, she treated my 🐾🐾fur babies🐾🐾 with a lot of tlc!!! Excellent groomer✂! 😊Thank you, Velma, Zazzy & Baby boy.

I had a wonderful groomer who was able to cut my cats nails beautiful

Hutchinson Minnesota Petsmart. I was in the store last night. Your associate who’s name I believe was Dale saw me struggling with my dog pulling on his leash which is one of the reasons I don’t bring him out often. Dale came over and explained how the front clipping harness works and helped find one for me and get it on my dog. He was helpful knowledgeable and he was very patient with my dog that does have a tendency to be hyper. I’m not sure if he is just a cashier or if he’s your dog trainer (if he’s not he should be). I just want to say thank you for having a employee that sincerely cared about myself and my dog. I will recommend my friends to come and I will always shop there.

I shop in store and they always have what I’m looking for (my dog has sensitive skin & stomach so we have tried several brands of food and bath products). I love the Ellen DeGeneres line of toys and clothes they carry and they have good sales. The staff has always been friendly and helpful and the salon did a wonderful job on my dog’s grooming even if it was a little expensive they went the extra mile.

I ordered a ThunderShirt online for my dog and it was available to pick up at the local store within 15 minutes after I ordered it. The cashier was able to answer my questions about the product and reassured me that I could bring it back if it did not fit my dog or if he had any problems with it. She also gave me advice on how to get him used to it. It has helped with his anxiety and he is no longer howling or being destructive when I am at work. I like the website, the service I received at the store, and the product.

Today BIJZ was groomed by Emily 4/3/18 at Store 2109 S Commons Dr Myrtle Beach, SC. He looked so nice. A nice group they have working there. Emily filled in for Joan who is on Maternity Leave, and I'm quite pleased. Susanne Toomey

Always Happy When I Leave!!! I have bought a bunch of Items from petsmart and have used the training they have there and It is amazing.. Never had a bad experience with there grooming department or therer banfield. I am very happy to say I go to petsmart for all my petcare needs. <3 Tonya & Toby

I have always had a positive shopping experience at PetSmart in Flower mound/highland village Texas.....the PetSmart Hotel in that store is amazing. Bryanna franklin is the sweetest....she is excellent with all the animals she works with,,,she makes sure they are very well taken care of...and she has excellent customer service......I recommend that PetSmart hotel if you plan to board your animals or take them to the animal day camp they have there.......