PetSmartReviews of petsmart.com

Was told a bird I wanted to buy was young hand fed etc etc. Paid much for it and it is an ornery SOB. The worker that sold it to me said they knew birds. Apparently not. I now suspect the bird I got is senile he is so mean and arrogant. Very human. Maybe it is a politician parrot ;-) I feel I was lied to about this bird. I will continue to work with it with patience and compassion. Maybe kindness will win. Maybe he will die of obesity too.

I would give a zero if I could! I had an appointment scheduled this morning (which they postponed last Friday, due to my puppy having received shots) and was turned away because he hadn’t gotten his rabies shot yet - which I advised due to his small size, vet waited til he was over 3 lbs (he is 3 1/2 lbs now) he is only 12 weeks old. I travelled 20 miles for his puppy-cut and refused service when I arrived at my 7am appt by Paris H.

Top Paw dog prong type training collars are defective. The prongs are easily pushed out of the collar via pulling which defeats the purpose of the collar. My dog was fitted properly and the collar adjusted, yet when my dog lunged, a link popped open releasing her. She ran into the street and was hit by a truck, later dying a very painful death. I've posted reviews to the Petsmart site, and they have not been published and I sent a FB msg, still no response. After tweeting them, I received a response, but so far they are still selling these collars. There are no negative reviews less than a year old on their site, they are censoring them. This product needs to be removed from the shelves immediately. It is an unsafe product. I wish I had read the existing reviews before purchasing the collar, it is a known issue from years ago. Research your collars before buying them.

WARNING .. stop taking your pet to be groomed here.! Greenville Ave - Dallas, TX After reading the reviews after our horrible experience makes me so much more upset that I didn’t not look before-hand. I was so thrilled that they could work my dog in on a Saturday and asked if I could just drop him off due to having a meeting, they said YES, even better I thought.. WRONG!! I arrived and got our dog back to the grooming department.. a different lady checked us in then who I made the appointment, she was irritated I was early and that I would be leaving him and tried to tell me I couldn’t.. but the lady I made an appointment with spoke up and told me it was okay.. I was pleased at this point. About 15min after I left the nightmare began. I got a phone call as I was about to step in my meeting that they rushed the dog to the Banfield Vet because our dog threw up blood and couldn’t breathe.. I was in complete shock, he’s young and had been to the vet the prior week with a NO health issues at all and I’ve never had issues with him. I canceled my meeting and flew up there. When I arrived the vet came out and spoke with me.. I really have no complaints with the VET .. she was very nice and informative and I do believe she did her best.. When I got to see him.. his eyes where blood shot, his tongue had lost most coloring and he was on oxygen.. the VET thought it was an infection etc. His airways were swollen.. I knew he wasn’t sick. Took him home and monitored him very closely about 2hrs later he was acting much more normal. Another medical person looked at him the following day and the only thing that can seems plausible is that someone drug him by a leash/collar as he had a welp and hot spot develop that was not there upon dropping him off. We never use a collar on him as he doesn’t do well with them.

Bought a hamster not even a week ago from the pet smart here in Chattanooga and it literally died in my hands.

TOOK MY DOG TO PTSMART AND HE CAME BACK WITH SOMETHING CALLED SCABIES, mites, or classically known as mange, my vet says it’s comes from unclean environment, or by using unsanitary clippers, shears, table cages etc. it’s highly contagious and causes your dogs hair to fall out. I’m furious!!!! My dog is 11 years old and has never had anything like this.

I recently went to Petsmart looking for a hampster in hopes that I would find a fury little friend. I nicely asked an employee if I could hold the hampster of my dreams and she said "No," so flatly, with no explanation what so ever. How is anyone supposed to adopt any pets from a Petsmart store if you can't even hold an animal. Therefore, I will not be adopting/ buying anything from a Petsmart ever.

Called pet smart aske if they had crickets, told me yes... drove ten miles to find out they didnt... asked the clerk in the store if he knew when they would get some in, my answer was" i dont know that aint my job"