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PetScy (petscy.com) has 2,268 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Marco E.
Since I adopted my dog he’s been itching and licking his paws. I was recommended this site and product and it’s done wonders. Highly recommend getting this product!
Response from PetScyOct 14, 2020
Thank you Marco. We are always happy to hear about how our products transform your dogs life for the better.
Sherry M.
Service is great. Received my shipment very fast.
Frank D.
Did not work in fact it increased the itching.This is only day 6 of her taking itch relief. Should I continue giving her medication?
Response from PetScyOct 6, 2020
Hello Frank, It is very uncommon for the chews to increase your dogs itching. Sounds like your dog may be allergic to pork. Therefore you should discontinue. May I ask what flavoring your current dog food is?
john T.
Service was excellent. Product, not so much. I ordered the allergy/itch formula. It was delivered 4 or 5 days later. The dogs are still scratching.
Response from PetScyOct 1, 2020
Thank you for the feedback John. As for product I see in our records that it was delivered 4 days ago. Please allow a couple of weeks before considering the product a failure as supplements need time. You can also increase the dosage if you do not see results within a week or so as that can certainly help. If the chews are unsuccessful after 30 days. I would consider looking into if your dog is consistently exposed to an allergen on a daily basis. We do come across a lot of cases where the chews weren't the issue but the dog(s) where consuming dog food that they were allergic to (Poultry and Beef Flavor) or worst one customers dog was allergic to grass. Point being is when we hear that the chews are not having a positive effect, its usually due to larger underlying issues that unfortunately a supplement might not solve. Thanks
Carl J.
Very fast and good service
Luis E.
Product delivered in a timely manner. Started product hopefully really helps my dog Apollo.
Response from PetScyOct 1, 2020
Thank you for the feedback Luis. Couple of tips. Our Itch Chew is formulated from common ingredients. Therefore, you can always increase dosage if need be. Customers tell us they see results after a couple of weeks. Thanks and enjoy.
JoAnne C.
Placed first order 8/31 of itch relief chews, seemed to be working so I ordered another 9/17, however, dog started breaking out and itching. Planned on returning the unopened product from 9/17 but saw i was getting an automatic shipment on 9/28. Called 9/29 to return both products (unopened) but was told I would only get a refund for the first product. Per their return policy it states "PetScy prides itself on our “Customer First” approach. We want our customers to be 100% satisfied with our products. We understand that not all of our products have the desired effect for every pet. Therefore, we offer you 90 days* to decide if you want to keep our product and make sure it is right for you and your beloved companion. Products must be unused (foil lid intact) to be issued a refund." Apparently that is not true. I am still within the 90 days and have decided not to continue. False advertisement, be aware. **Update - due to the quick response and resolution to my issue I have changed the review stars to 3 and will update again once I have received my full refund. I appreciate the quickness and call back with resolving this issue.
Response from PetScySep 30, 2020
Hello Joanne. Thank for you for the feedback. I am reviewing your order history and see what happened. It appears that you ordered the itch chews on Auto Renew on 8/29 (Which you might not of realized) and therefore the 9/29 was the monthly rebill. Since you didn’t realize that you went ahead and ordered again on 9/17. In our terms and conditions we have a rule that a customer can not return previous orders. Only their current order. This is in place to avoid bad actors that use our products for three months and then return. In your case it was a simple misunderstanding but my customer service reps followed the policy rules. I apologize for the mix up and went ahead and refunded both orders in full. Please allow a week or so for them to return to your bank account. It will be 4 refunds around $15 each. Let me know if you have any questions. Chris Founder Update: thank you Joanne. Customers truly come first. I appreciate your understanding. As for your dog, from past customers when we hear that your dog had a rash either two things occurred. 1- your dog may be allergic to pork (chews are pork flavored) 2-Rash was caused by something else and determined through elimination. For example, Previous customers dog had rash As well. They eliminated the chews and rash still appeared. They then eliminated the new dog food and rash went away. Happy to say that customer returned and the dog has been on itch chews now for 6 months and counting. Once again thank you for the feedback as we will continually try and get better on our end.
Mel M.
I’ve had my 11lb chihuahua mix on both the itch and multi-vitamin chews for 2 months. He literally never scratches at himself or his paws anymore. He immediately started to sniff it and want to taste it from the time I received them in the mail and he hasn’t lost interest in them yet - which says a lot since he’s such a picky eater! I was very cautious about feeding him something too high in chemicals since he’s still considered a puppy but I take comfort in knowing the ingredients are all natural and he’s always going to get the supplements nutrients he may miss from his regular daily diet. I’m a very happy Dog Mom with this company!
