PetScyReviews of petscy.com

Response from PetScyMay 15, 2021

Awesome to hear Nancy. We love hearing from our customers and how our chews are helping. Thank you for your business and we appreciate you. Thanks Chris Founder

Response from PetScyMay 14, 2021

I don’t know of a cooler dog than a Dogo Argentino. Thank you for the business and hope you post a pic of your dog one day on our Facebook or IG. I am stoked to know there’s such a awesome dog out there repping PetScy besides my pitty Bella of course. Thanks, That Boy Chris Founder.

Response from PetScyMay 9, 2021

Hey Jackie, as our product as helped many dogs within a couple of days, it's stated on the inserts to wait 2-3 weeks, of continue use, before seeing results. Would you mind deleting this review and in 2 weeks you will be emailed a "PRODUCT REVIEW" to leave your honest opinion. Many customers buy because of these reviews. And I welcome all reviews, I just ask that we have a fair timeline before providing a negative review. Also, if after two weeks the chews are still not effective. You can increase dosage buy a 1/2 a chew. We also see a lot of instances where the chew wasn't ineffective but your dog is allergic to their food or something they are exposed to daily. Unfortuantely the chew wont be a effective if its competition with an acute allergen exposure. You may want to eliminate certain foods or items (candles, cleaners, oil scents) to see if that helps your dog. Just a couple of tips as we want to give the best chance of helping your dog as it's helped thousands of other dogs. Let me know if you have any questions. Thanks Chris Founder

Response from PetScyMay 8, 2021

I just checked tracking and it shows that it was delivered to the local facility today, which means it should be at your door in the next couple of days. Once again I can only apologize for the delay and stress USPS has caused as PetScy has no control over them. However, we are now live on Amazon if you’d like to avoid the USPS handling your package in the future. I will continue to monitor your order and if it’s not there within the next couple of days I will take action. If you’d like a refund simply deny the order when it arrives and I’ll refund immediately once tracking updates or once we hit the 21 day mark the package is considered “lost” and we will refund and file a claim with USPS. As for sending a new order. We would, if we thought it would get their quicker than then the original order. As for a free item. If you order again from our website (excludes Amazon), respond to this review letting me know and I’ll throw in a free shampoo with your next order. Thanks Chris Founder.

Response from PetScyMay 7, 2021

Thank you for the feedback. We appreciate your business and will always try to succeed your expectations. Thanks Chris Founder

Response from PetScyMay 7, 2021

We are thankful you gave us a chance to help your dog and for the feedback. Doris, I reviewed your order and see that you ordered the Itch chew Single Pack twice at $30 ($30x2=$60) so you would get two bottles of the chews with each order. I went ahead and updated your order to the "Starter Pack" which is 2 bottles of the chews but for at a cheaper price at $47. So you will receive the same amount of product but at the lower costs of $47 instead of the $60. All future orders will rebill at the cheaper "Starter Pack" as well. Next rebill is May 15th (next week). If you don't need yet, let me know and I can push back to whenever date you prefer. You can respond to this review if you have any questions or requests. Thanks, Chris Founder

Response from PetScyMay 7, 2021

Understandable. We appreciate our 4 star customers just as much, Thank you for your business. Chris Founder