Petro Home ServicesWe're America’s #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. Our local 24/7 customer service and support means automatic heating oil deliveries and our service response is always fast. We never run out of heating oil plus our pricing and payment plans are designed to help you manage your costs all year round. Experience the Petro difference today!
Petro Home Services (petro.com) has 398 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Excellent
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398 approved reviews, newest moderated first
MARK B.
Great customer service from Kim, manager of propane services, correcting my quoted price and following thru on a delayed delivery.
Response from Petro Home ServicesOct 21, 2026
Mark, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
Thomas N.
Service tech was there in a timely manner and did a great job
Response from Petro Home ServicesOct 21, 2026
Thomas, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
SUSAN F.
I like how I get an email letting me know that I will be receiving a delivery.
Response from Petro Home ServicesOct 21, 2026
Susan, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
RICHARD O.
My customer service agent was very helpful and she explained the services that we have available
Response from Petro Home ServicesOct 21, 2026
Richard, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
NORMAN P.
You don't even know that I have made no recent purchases and am no longer using your services. Overall, I have found the computerized approach has significant lapses compared to persons,
Response from Petro Home ServicesOct 21, 2026
We are very sorry to hear about your recent experience and would like to thank you for bringing this matter to our attention. We would love the opportunity to discuss this with you, please provide your information via https://www.petro.com/contact-petro/feedback and a manager will be in touch with you shortly. Regards, Petro Home Services
RICHARD C.
Great Service
Response from Petro Home ServicesOct 21, 2026
Richard, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
WESAM M.
Great experience
Response from Petro Home ServicesOct 21, 2026
Wesam, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services
CATHERINE
Ever time I call I get a real person to assist me.
Response from Petro Home ServicesOct 21, 2026
Catherine, Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customers and we are ecstatic to know that you are happy with our technicians and our service! Thank you, Petro Home Services