Pet Relocation International LLCReviews of petrelocationinternational.com

Pet Relocation International was the best thing to happen to me and my move and my 4-legged kiddo! I would have been lost in the sauce without Elaine and Martin. And Baxton might have been a permanent resident of Germany! (Ok that’s a joke - but what an ordeal!). Moving your pet between governments will be the most stressful part of your move, hands down. PRI did all the heavy lifting before, during, and tons of follow up after! When Germany required paperwork last minute that had never been required before - and kept Baxton until it was completed - Elaine and Martin moved mountains to get him home before his UK requirements expired! They communicated with me minute-by-minute, and I knew that Bax was safe, fed, medicated and in the best hands he could be at the Lufthansa pet facility. I just really can’t say enough about the team at PRI. If you love your fur-kidd, and would only put them in the safest hands possible, then PRI is the only choice. Happy Travels!

Elaine was exceptional at helping to transport our pets from the USA to Spain. She put us at ease with the idea of sending them as cargo with Lufthansa, provided us with detailed instructions on how to prepare, and was always available for our questions. We have a very large dog and a cat that were transported together. As is prone to happen with a trip such as this one, problems came up that would have deterred and discouraged us if we did not have Elaine at the ready with plans b and c. Due to a situation beyond Elaine's and our control, our pets' travel was delayed two days beyond when we were scheduled to fly. She took care of changing their flights and arranging their transportation as the situation developed. We are all together once again and the animals happily resting after their trip. We cannot thank Elaine enough for the guidance, support, and hard work that was put into making our trip work.

Elaine was an angel!!! The plan was to move our precious dog as “excess baggage” with a CDC import permit in hand from Malaysia to the US. Well…that didn’t go according to plan (does it ever??) and we panicked and stressed and cried!! What to do? Elaine was referred and she was great!! She assisted, guided and took a very “personal attention” approach. We can strongly recommend her expertise!!

Elaine saved us!! We had booked our pets to be transferred by our friends on Lufthansa, on a regular commercial flight from Denver to Dublin. At last minute, 5 days before they were supposed to fly, they told us they couldn't fly from Frankfurt (layover) to Dublin because of the pet embargo. I was panicking, so I reached out to Elaine and she did and amazing work going above and beyond to ensure our pets would fly on time and arrive safely. They are finally home with us. Elaine really cares about the pets and her customers, I recommend PRI 100%

Elaine and PRI helped make our two dogs’ relocation from Costa Rica to the US as seamless and painless as possible! There was excellent communication throughout the process and we received lots of updates and pictures of the dogs as they made their journey. PRI had extremely competitive pricing, awesome flexibility, and great customer service. We were much happier using a smaller, family-owned business, instead of one of the larger companies. PRI is highly recommended! You won’t be disappointed!!

Elaine was fantastic from start to finish! She was always helpful with information, recommendations, and guidance, and she was quite patient, too. Last but definitely not least, the actual chaperone process came off without a hitch! We higly recommend PRI, and look forward to working with them again in the future. Thank you, Elaine!

We had an extremely challenging relocation from the UK to Namibia. Therefore, I am so grateful that Elaine and Martin of PRI were there to help us through the entire process as we did not know where to start or what to do in moments of crisis. They talked us through the entire process from making sure the vaccination record was up-to-date & booking blood tests for the dog, to arranging landing permits from the destination state vet. Most importantly, they were available 24/7 via email and mobile phone. Even when I called in the middle of the night with a new challenge, Elaine and Martin were on hand to discuss options. Despite several unexpected hurdles (such as cancelled flights and airline administrative errors), PRI were able to come up with alternative plans and back-up plans almost instantaneously. For example, we arrived at the check-in with our dog (which had been properly booked onto the plane) only to be told by the airline that the booking agent had made a major error and that they could no longer take the dog. Our stress levels were at a maximum because we had to fly that night. I phoned Martin and he immediately set to work. Within a few minutes he had arranged several other options so that we could fly on that night and our dog would be relocated with us. Even if some of these options were not needed, it was fantastic having back-up plans to reduce our stress. PRI made sure that our dog could safely, and with minimal stress to the pet, travel with us, for which we are truly grateful. I would not hesitate to use PRI again since pet relocation is very complicated. Travelling with pets requires flexibility and the ability to maneuver when flights are cancelled or plans are changed. These situations are extremely challenging if one is trying to do this alone, but PRI showed that they have a lot of experience with these challenges and were brilliant in dealing with all the hurdles we faced. Thank you Elaine & Martin!!

Elaine did a great job helping us transport our 2 yr old 50lbs doodle from Denver, Co to Malaga, Spain. She is compassionate, great listener, and knowledgeable. Highly recommend her company for your pet travel needs!