Pet Relocation International LLCReviews of petrelocationinternational.com

Elaine navigated the most complex of challenges to successfully land my two kids — a lab and terrier, both pit mixes — to Kenya. Having seen only some of the intricacies of relocating them, including some of the documentation, logistics of flights from the US to Germany to Kenya, veterinarian issues, and the multiple approvals, has reinforced what I already knew to be a process too complex for me to complete on my own. A professional of Elaine’s caliber is what is needed. She managed each step, often behind the scenes, to ensure their seamless transition. Prior to PRI, I had contacted other services that are well-known in the industry, with promises of “expedited services,” and “friendliest pet relo” or some such. What I discovered instead was unresponsiveness and a premise that they were doing me a favor by allowing me to conduct business with them. The welcome antithesis of those experiences was PRI. Elaine treated me as an individual who had children that needed care. I was not a number in a log book, but rather a human to be treated humanely. If other companies, in any line of business, were to have a similar culture, they would have a much more loyal client base. Thanks, Elaine, for getting my kids home!

I was fairly shocked to learn how much is involved in meeting the requirements to bring your pet into the UK from the U.S. I could never have managed it without Elaine. She provided comprehensive lists of all that was needed and was endlessly patient and understanding when l I struggled to get everything together on my end. I contacted Elaine only three weeks before our move so there was a lot to accomplish in a short period of time. Elaine made it all goes as smoothly as possible. I highly recommend her service.

Elaine was very good with our Maggie. She gave us excellent instructions and let us know every step. We felt very confident that our Maggie was well taken care of during an experience that could have been rather traumatic for a dog. I highly recommend her.

We were extremely nervous about the process of moving our cats. Elaine and Martin were very creative in giving us alternate solutions, being patient with our many questions, and setting up reasonable solutions that fit within our budget. They were super reassuring, very responsive and gave us lots of updates and pictures during the process. Everything went super smooth, and we were delighted with the outcome. Don't hesitate to reach out for help. This is a very complicated process and Pet Relocation Intl knows the process inside and out! Highly recommended.

Elaine and PRI were amazing during our move back to the US from Costa Rica. From our initial meeting until we retrieved our dog from cargo, she was in constant communication and kept us updated. I couldnt have asked for a better experience moving our pet safely from one country to another. Her experience and true love for animals is evident during the entire process.

I love Elaine and PRI, getting Truffle from India to Costa Rica seemed impossible but Elaine made it happen. My family and I cannot THANK her enough. HIGHLY RECOMMENDED. My family and I did not have to worry about truffle’s travel at all, she did it all and we knew truffle was in safe hands!!!

Highly recommend. First off, I will say, while dropping my dog off, there was someone else waiting to drop off their dog through another company, and the experiences the other dog owner and I had were as dofferent as night and day! I had kind, patient help that was there early, prepared, made adjustments, stayed until the end. The other pet parent almost missed the flight their person was so late, had to call their emergency line just to reach someone, and when they got there, they didn't have anything they needed (we gave them some of our supplies for closing the kennel because we had extra!) The person who assisted me reached out the day before, made sure I knew what to do, where to go,what to expect, and invited me to reach out at any time with any questions, and made sure I had all their contact information in advance. I can be a little stingy, so I hesitated to hire someone, but by the end of my experience, it was clear hiring Elaine was money well-spent. We moved across the Atlantic - USA to Italy - and I was very worried how my dog (German Shepherd) would do. Given his size, there were a lot of limitations, many of which I never would have even thought of. To top it off, the airport we were supposed to fly into issued a pet embargo just a few weeks before our flight. Elaine handled everything and gave me options and descriptions so I fully understood those options. Her recommendations were invaluable. I could never have managed all the paperwork, but Elaine was calm and experienced and handled everything like a true professional. When we couldn't find a vet appointment, she went above and beyond to scour the area for anything available and we were able to get in. Her contacts in each area were kind and communicative. Elaine warned me of all possible things my dog might experience having gone through such a move and we dod prepare, but ultimately, it was unnecessary. You would think we just moved down the street! I'm so so glad I hired her.

PRI was great and provided several options to find the best pet relocation option for our family. We are very pleased and have already recommended to several others.