Sarah W.
Still have not received order 3.5 weeks…
Still have not received order 3.5 weeks after placing it.
Response from Pet PortraitsFeb 1, 2025
Dear Sarah, we completely understand your frustration as your order was shipped on time, but USPS has reported a weather delay in your region. We’ll follow up with the carrier, and one of our dedicated customer service team members will reach out to you early in the new week with an update. Please let us know if there’s anything else we can do in the meantime, and we appreciate your patience.




