Debora C.
The shirt I ordered didn’t fit because…
The shirt I ordered didn’t fit because I think they run small

Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,023 approved reviews, newest moderated first
Debora C.
The shirt I ordered didn’t fit because I think they run small
Vivian B.
I have not been able to receive the code to register. I wrote and received feedback and nothing worked. Today I called and I have to wait until Monday to receive help.
Response from PetLinkJul 14, 2026
Hi Vivian, We are sorry to hear that you are still having trouble receiving your registration code and that our previous support attempts did not resolve the issue. We understand how frustrating it is to wait. We are taking this seriously and have contacted you directly to expedite a solution.
BA
Easy to use.
Response from PetLinkJul 10, 2026
Hi there, thank you for the nice review! We wish you and your pets the best :) Thank you, The PetLink Team
James C.
Order was placed on June 30 and today I get confirmation that it has shipped today July 9. It should not take that long to prepare someone's order and ship it, sad!
beth R.
The product didn't meet my expectations due to the clasp that comes easily unclasped. The name & Petlink information embroidered is difficult to read. So, if the collar falls off, it becomes ineffective. Someone needs to think of building a collar more like a dog's strength to really work; it should be wider with a stronger clasp.
Jerri C.
I Love PetLink. Best thing for my dog.
Response from PetLinkJul 9, 2026
Hi Jerri, thank you for the kind review! We are always here to help if you dog is ever lost. We wish you and them the best :) Thank you, The PetLink Team
Nicholas M.
I love petlink they are great
Response from PetLinkJul 8, 2026
Hi Nicholas, thank you for the great review! We wish you and your pets the best :) Thank you, The PetLink Team
Michael B T.
Your representative was very knowledgeable, explained how your company works. Ended up getting the GPS unit as well. Helped me understand how I had been scammed by pet registration and recovery. I have handled that as well
Response from PetLinkJul 7, 2026
Hi Michael, thanks for the great review! We have incredible customer service agents who are commited to helping owners and pets in need. We wish you and your pets the best :) Thank you, The PetLink Team