Colleen B.
Review on Employee
Victoria is very professional, responsive and has excellent customer service. We were extremely pleased with her product and service. Our dogs are finally able to enjoy their yard and we feel safe with them doing so!

Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Colleen B.
Victoria is very professional, responsive and has excellent customer service. We were extremely pleased with her product and service. Our dogs are finally able to enjoy their yard and we feel safe with them doing so!
Victor
I ordered some item on 11/30/2018 order#: PLN69900, while I know it could take up to 3 weeks to get the item, I was not prepared for 2 months to go by with no notification, no information on the status. My banking account was charged and I still do not have the item and not even a shipping confirmation. I feel this is blatantly stealing. Would like a refund ASAP. Not interested in the products anymore
Response from PetLinkJan 18, 2019
Hello Victor, We are sorry you had a less than satisfactory experience. One of our representatives will be contacting you on this matter shortly.
Dee
It gives me piece of mind should our dog every get away from us.
walter
Great program
Heather
Great product.
ryan K.
im always looking for a low price and good products.. i will for sure be checking this site out. I have two small furry pups and they always love it when a package come for them with there doggy toy in it.. they seriously get very excited.
Debra
I ordered merchandise was given a confirmation number never received merchandise email petlink no response then received email stated sorry for the confusion but manufacturers said they had shipped so they were processing my cc. Never received merchandise so I had to go to my bank to stop payment. Still have tried to contact petlink to resolve the issue as I really wanted the shirts I ordered.
Response from PetLinkJan 10, 2019
Hi Debra, we're sorry about your experience. A representative will be contacting you privately to solve this issue.
Wendy
Excellent product. However, if the collar tag is lost, I dont know that it can be replaced without changing the microchip.
Response from PetLinkJan 10, 2019
Hi Wendy, there is no need to replace a microchip. We sell personalized pet tags on our store, www.store.petlink.net. You can choose from a variety of different styles and your microchip number will remain the same.