PetjoyReviews of petjoy.com

Ordered because of the advertised "free trial". After placing my order I read that it could take up to six weeks to see a difference but your subscription starts in 21 days or you have up to 21 days to cancel. Cancel anytime for any reason is what it says. I tried to call and cancel because I won't have enough time to try it out. The order had already been shipped, I understand so I'll keep that but they're refusing to cancel the subscription because I didn't try it! Offering to extend the trial is not good enough. If that was the case you should have a trial long enough to actually see results. Why say you can cancel anytime for any reason then give me a crap reason for not letting me cancel? My name is clearly on my review. I spoke with a representative on 11/30/22 4:47 pm est. There isn't a clear way to cancel on the site. That reply is bogus and maybe your reps should be trained better.... They keep updating with lies. I never asked for a refund. Changing the date was offered as an alternative to canceling because she said I can't cancel the membership per company policy. I know you heard that in the recording. Everyone stay clear of this company. They're frauds. There person replying is a liar.

This company is a scam to get your card information DO NOT GIVE THEM INFO

These scammers spammed me with emails offering free samples which I did not sign up for. Yet my credit card was charged. Looked up the company and the telephone number. Their phone service diverts to text msg then to their website which basically loops on the subscription page and you get nothing. Email them and you will get nothing! These are fraudsters pulling a scam using pets as cover. Bad karma will shut down these A#$%%@

I ordered a free trail and paid the 6.95 shipping. I wanted to just try it. About a week after I got the sample. My PayPal account was charged $90.00 automatically. I never gave them permission to charge my acct and barely tried it on my dogs. Now I have to dispute. 90.00 is a lot to me. What gave Pet joy a right 5o automatically charge my account. BEWARE OF GETTING A FREE SAMPLE. They empty your account and rip you off.

Beware of sales tactics claiming you get free products. I tried the buy 5 get 5 free, and was charged at a reduced rate for all 10. What should have been 5 canisters at 21.50, and 5 free. Turned to 10 canisters at 21.50. Thankfully I looked at the amount due before ordering. Just make sure you're getting what you order and aren't surprised.

IT IS A SCAM . THEY ROPE YOU IN AND THEN THEY TAKE $90 OUT OF YOUR ACCOUNT AND I HAD A HARD TIME GETTING THRU TO THEM AS ONE NUMBER THEY POST IS NOT A WORKING NUMBER. WANTED TO STOP THE SHIPMENT BUT WAS TOLD IT WAS SHIPPED ON THE FOURTH....THAT WAS A LIE AS THAT WAS A HOLIDAY.....THEY DO NOT WANT TO HAVE ANYTHING SHIPPED BACK TO THEM.....A SCAM POS COMPANY

I too say buyer beware and I canceled the orders as soon as I realized what had happened that I did not authorize so when the packages came I refused them. I refused 2 of them. I was charged $29 99 for them and I have yet to receive my refunds I did pay the $6.95 for the sample although my dog is allergic to molasses I could not use them So I passed them on to someone else but it's true I did agree to the $6.95 but I didn't agree to any continued shipping of more product. So where's my refunds I don't want to have to go to the Better Business Bureau but I will if I have to it's so wrong. The thing with this tactic is that even if the product is great & they want to use it, you've lost respect for bad integrity so won't buy because of. Re think your bad marketing strategy.. Give me my refund.

When you order your "free" 30-day Supply for $6.95, after 21 days PetJoy.com will charge your credit card $29.99 for another order and continuously send you monthly orders until you cancel. This was done, all without my authorization, because I didn't see the small print that indentured me into making $30 per month payments to Petjoy forever. Petjoy's vitamins made my dog sick. Within a few hours after giving him the first one, he developed itching and acted like he was in pain. Day number two, same thing, threw the vitamins away. Petjoy's hyper-aggressive marketing practices make me question, why not let the vitamins sell themselves if they are so great? Why ask, "Are you sure?", six times, lowering the price each time, before you let someone cancel their order? I definitely would not trust my credit card to them, again. Buyer beware!!! I definitely bought it from PetJoy.com. I have receipts. I have my credit card statement - it says PETJOY.COM BUYER BEWARE!!!