PetjoyReviews of petjoy.com

I order my free sample, just shipping 6.95! Well that was December 22,2022. Still haven’t received it! It is now January 6,2022. Nothing! How can you take ps money! Your company prey on the li e th of their pets!! Specially when their pets are getting older! Your terrible! How can you take people’s money! Anther scamming company!

I'm so glad I read the reviews. I started to order a free sample for $6.95 and right after I had put my credit card information in the screen went away. If they charge my credit card (cause I didn't press order at the very end yet) I will take it all the way to the court system . I'm tired of dealing with these online companies with no HR department nobody to contact no emails no nothing. What's our world coming to.

I total rip off!! How do we get in touch with ya they a RIP OFF! PLEASE READ THE FINE RINT THEY CHARGED 96.69 but only Refunded 31 how the hell that happen!!

This website is a total scam. DO NOT FALL FOR THE FREE SAMPLE SCAM. I paid $6.95 for shipping of a free sample and NEVER got the sample. 1 month later they charged me $96.95 for a recurring order I never signed up for. I contacted customer service and they told me the order already shipped and that I couldn't get a refund until I receive the product then I can mail it back at my cost. They also told me that the sample had been lost by the carrier... They explained that when I signed up for the sample that I had signed up for the recurring order. If that's the case then the website is a total bait and switch and I didn't read some teeny tiny fine print. Clearly based on the number of negative reviews here that seems to happen quite often so that must mean it is not clear on their website what you are agreeing to. In addition to the fraudulent charges, when I reached out to customer service the person who emailed me back was incredibly rude and told me that I was the one being rude and that "You get more bees with honey," and literally laughed in my face at my complaint. I absolutely have a right to be upset when a company misled me and then stole my money...... Bottom line, just stay away from this company at all cost. Poor business practices with even worse customer service. ALSO I reported them to the FTC and anyone else who has had a bad experience should also do this!

The probiotics works great but I only ordered the free bottle. The company charged $96 to my debit card. This is bullsh#t. Pet Joy needs to put up front how they will charge you $100 for products you haven't ordered. Rather than put this in disguise in the Terms and Conditions. BUYER BEWARE !!!

I didn't order! I didn't get a free sample! I canceled as soon as I saw the charge on my credit card and when I finally got a person on the phone, after canceling online, the guy said he could not do anything except give me 35 percent off? He said I got free samples? No! He said I ordered over a month ago? Nope! They got my Credit card number because it was stored on my computer, I did not order! I asked the dude for a tracking number for the order he was not able to stop from coming to me? No tracking number? These people are crooks!

I ordered the ivitamins and hip and joint for my small, old dog. When received, I had 1 bottle of vitamins and 6 bottles of hip and joint. I tried getting in touch with this company, but it is impossible to be able to speak with anyone. I then received 3 more bottles of hip and joint! I am really angry that I cannot speak to anyone at this company to straighten out my order! I now have 9 bottles of hip and joint and 1 bottle of the vitamins! This is ridiculous and they better not be charging me again! I want them to get these bottles of hip & joint back and give me my vitamins for my dog!

My husband got a “free” sample?- since then they keep sending and billing shipments. After several hours on phone with them he was assured that the “auto ship” was not authorized. So they said sure you can send them back at your expense. Of course they are still sending. Only solution was to cancel his card to stop shipments. This says to us the product doesn’t work and the only way to make money is via scam,