PetjoyReviews of petjoy.com

I see on these posts that I am not the only one that has paid for their products and have not received theme. I am also not able to contact them on website phone number provided and their blog also appears to be down. Time for a call to my bank and also to Colorado Attorney General’s office!!

I think this company is going under. They continue to withdraw funds from my account but I never received the product. The customer service phone number is always busy. Because I have automatic withdrawals I'll need to change my account number to make them stop.

I honestly believe this company has gone under. Ive been using this product from his company for the last five years. My 17 year old husky is doing great with them and they ran out of the Thrive said they’re on back order now they run out of the balance kept giving me credit of two dollars for my purchase. I’m just going to Fight the charges. The company has gone under. That is my conclusion. Sad it was a great product.

Has anyone else lost the life of their pet while giving them these supplements? We lost 2 dogs are giving the dogs the hip and joint supplements. The 2nd dog passed within 2 weeks after been giving the chews? Please comment if you lost your dog suddenly, just want to find out if there is anyone else affected by this, I have a haunch we are not alone!!!!

After running through my first order of vitamins, I ordered 5 bottles of vitamins for my dog Willy as a one time order. Processed on 5/23/24. Since then the only thing it says about my orders on their website is that the orders were processed - no shipping information, no UPS tracking numbers, nothing. Calling their 888 number is useless - it just goes to a musical recording and stays there. I tried the online help and got nothing but another number to call (727-205-4005) which DOES NOT EVEN WORK! There isn't even an email address to which I can send a message. I think this company has degraded into a scam.

I only ordered 1 time to try your product - not to get over and over. My dog does not like it and then I get 3 more bottles, I have tried over and over to cancel this, but they just keep coming - without my permission!! The 207 phone # is not an active and the 888 phone # is no help at all. I have 10 bottles now that I would like to send back but of course there is a 30 day policy. Customer Service Stinks - can't even talk or email with a representative

I have ordered from petjoy back in September and have not received my order yet. I have called several times and they have not sent my order yet I called today and no answer. The last time I spoke with petjoy was early may and they told me I would be receiving an email about my order and still nothing. I believe they are a scam. Been dealing with them about a year and still nothing!!!! Don't order from this company.

I placed two separate orders on May 8, 2024. Petjoy immediately processed the charges to my credit card. Here, two weeks later, the orders only say “Processed “ and “Awaiting scan”. To date there are no updates. Their phone number 888-344-8974 is only a recording and difficult to understand as the person is talking so fast. Terrible customer service.