HANNAH
Great costumer service
Great costumer service. My packet was stolen and I got a free replace within less than a week. Thank you!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 43,824 reviews with 5 stars · Clear filters
HANNAH
Great costumer service. My packet was stolen and I got a free replace within less than a week. Thank you!
OSIP K.
Love the service had no problem with delivery will advise my friends to use PetFlow
ADAM
Happy Customer. So glad to have found a smaller business to support now that Ive stopped giving my money to dumb Amazon.
KAY J.
Better price than amazon. Arrived quickly! Carry the brand recommended by the breeder and vet.
SHERYL B.
Great prices Good selection Free shipping if you buy in bulk and then additional savings if you sign up to reorder. (shhhh you can reorder and go back and change dates until you need it again) No one beats the prescription food prices on Science Diet Only pitfall was you cannot choose to use UPS over Fedex
MARGARET P.
I was very pleased with the selection of dog food that PetFlow carries. I was also happy with the price and the good service. Right now people seem to be hoarding everything, including dog food and I like my dogs to be fed only food approved by the Whole Dog Journal. I was having trouble finding the recommended food that the dogs both liked at a price I can afford and I found it at PetFlow. It was half the price of the same bag, same size on Amazon. And it came just about as quickly.
Cherokee
When another autoship pet food company delayed the autoships endlessly, PetFlow stepped up. Very grateful for the service!
findhorn
You have always been a 5 star for me. Recently, I was charged $117.33 for an order that I thought I had cancelled. When I called, I was then reimbursed for $81.47. I had to call again for the remaining amount due. The process was quick which I deeply appreciated, and your employees on the phone are always as kind as can be. A little mistake that was easily fixed. Thank you.