GAYLEN F.
So glad I found Petflow
The selections and prices were excellent. Shipping was fast. I just found Petflow and it was a great experience!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 43,824 reviews with 5 stars · Clear filters
GAYLEN F.
The selections and prices were excellent. Shipping was fast. I just found Petflow and it was a great experience!
SHELLEY F.
Great shipping time ! Great product !
GERALD W.
Good fast dependable service
Nick
great company to deal with, customer service,products etc, always very friendly on the phone, and always quick to correct any problems if you have one, in my case I have never had one, so as far as improvement I would say, you don't need any, keep up the good work !!!!!
BRIAN S.
Had a bag of dog food that came with a cut in the bag and dogfood spilled out into the box. I emailed customer service. They quickly replied, apologized, and asked if I wanted a new bag or a refund. I got the new bag a few days later. Great customer service!
Response from PetflowDec 13, 2024
Hi there! Thanks for taking the time to leave us a review, we appreciate it! I apologize that your order came in damaged but glad we were able to get that corrected for you. If you ever run into any other order issues, please let us know as we're always happy to help! Take care, Maddy🐱🐾
Samantha P.
Sent me a free replacement after FedEx delivered my package to the wrong address. Called to see if they could help me reorder my senior dog's prescription dry food since it needs vet approval, and they offered to replace it for free and contact FedEx as well. Have never had a company so willing to help me and be so understanding about it. Extremely impressed with their customer service.
JOHN
I am impressed with the shipping of the products. They are on time, every time. Keep up the good work
William P.
I had been using the "Big" pet supply company, but when I heard of PetFlow, I thought I'd take a look. Prices vary - so far, always less than the #1, and last order, they were substantially less, with quick shipping, and for whatever reason, cans of pet food don't seem to be nearly as beaten-up when I receive them. Way to go, PetFlow!
Response from PetflowDec 13, 2024
Hi there! Thanks so much for taking time to leave us a 5-star review! We truly appreciate these kind words. Should you ever run into damaged items as you have with previous companies, please let us know! We are here to help with all your pet needs. Welcome to PetFlow! Maddy🐱🐾