PetflowReviews of petflow.com

I placed an order, and without notice, it was canceled, and the product never arrived.

The in-stock status of food was inaccurate

This company has labeled me as fraud after a purchase because my billing address didn’t match after I called twice to their customer service department and their rep Mallory said I could never buy nothing from pet flow ever again. I’m not going to state what I do for a living but there’s absolutely nothing fraud about me or my money!

We ordered product and after two days you said it was out of stock after all

Your Shipping time was 3x as long as quoted. We ran out of dog food in the meantime I refer a lot of business your way. Not sure I can anymore.

Wouldn't allow me to place an order. Had to order through a family member. It's a new house but it's on maps so idk what the problem is.

Your service by email promised to contact my vet about the order for the prescription. You failed to do that and had to cancel the order.

I wasn’t happy when they told me they would not charge my card unless the item was available and ready to ship out but unfortunately that wasn’t the case when they decided to charge my card even if it was a pre-authorization or pending I don’t like to see my balance increase unless the item is actually going to ship so today I will call to follow up because when I ordered this last time it looked available I got Vet to approve prescription and it turned out the item was not in stock