PetflowReviews of petflow.com

Constant email offers that NEVER apply to what I purchase from them.

I don’t like the minimum purchase amount

The amount of time it’s taking to get my order is unacceptable! I will not be using Petflow again. For a couple dollars difference I can go back to Chewy and get my order in 1-2 days.

Their packaging is awful! Every time dog food is delivered the box is busted or the tape has partially ripped. The boxes are too flimsy for the weight Of the product. When you move the box it rips. I’m done with petflow.

Up until now, we have received our orders in a timely fashion; but recently, PetFlow sent us the wrong order. When I spoke with an online rep to correct it, they told us they would resend the order free this time; however, they again sent us the same wrong thing.

When I receive an email notice of a percentage off the entire site, I expect to receive it. When I go to checkout, it always says not useable on the products entered in my cart. That’s not acceptable to me.

had no stock on cat food i use

Kind of upset because a few weeks back I went into my account to cancel my Dec shipment mainly because I have an almost full bag still and don't need another one for a while, but also kind of pleased because with Christmas spending it was nice to skip a $50 plus bill. However, my bag arrived anyway today. I called to ask what happened as I canceled the Dec shipment in plenty of time. They did apologize and say the Jan shipment would be skipped since I now have 2 full bags, but that doesn't help me get needed Dec funds back in my bank account.