PetflowReviews of petflow.com

This is happened twice now, I’ve order prescription dog food & Petflow waits one week after ordering to tell me it’s out of stock. This time I reached out to customer service, explaining I ordered food but it hasn’t arrived yet & they said it was still in the warehouse & they’re behind on orders and my order would be out soon. A couple days later the product I need is out of stock. Now, my dog is having explosive diarrhea (because I have to feed him a different food) while I wait for a prescription diet from another company.

Call me if you want my opinion, or pay me for my review.

Package ripped open food spilled everywhere

We were given a ship date at order that did not match (even closely) the actual ship date. We were without dog food and ended up buying locally (and finding it cheaper).

Ordered some buffalo ears and was waiting on them for a couple weeks and then checked online and it was cancelled. If they didn’t have it maybe you should have sent me an email. I never cancelled it so my experience was terrible. One and done.

I have not gotten my order yet

You place sucks

I have been getting auto deliveries for many years. Recently went on line to order and set up a new auto delivery for new puppy. My ship to address was no longer correct. I FIXED IT! Went to order the food and it flipped back to the bill to address. I FIXED IT!, but the order still shipped to wrong address. I called and customer service tried to change the delivery address, but it still delivered to wrong address. I called and the guy said tough luck. No way did the system work incorrectly and change my address to the bill to. I still do not have the food. I bought some locally. The bill to address is 2 hrs away and I rarely go there. I will not be ordering from you guys again. Not exactly sure of the date.