HAR
The customer service is truly…
The customer service is truly remarkable!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 43,824 reviews with 5 stars · Clear filters
HAR
The customer service is truly remarkable!
DIANE B.
Very satisfied with both products, timely delivery, attention to detail and customer service! Will definitely use this company again for my pet’s needs.
KF
Love the auto ship feature! No more rushing the store, hoping they have what I want. Never run out of my dog's brand of food again!
DEB W.
I order dog food from PetFlow because the food I use is not sold in corporate owned stores. It always arrives at my doorstep promptly and in good shape. I don’t have to go to a store to buy anything.
RICHARD B.
First time using PetFlow. Over and above my expectations. Just got a new 10 month old puppy. We will be a loyal customer for a long time.
RUTH B.
My cat will only eat dry food and is allergic to alfalfa, barley, yeast, corn, flax seed, green peas, oats, rice, soybean, tomato and white potato (all primary ingredients in store cat foods) and some trees and grasses causing her to constantly lick the fur off of her legs and stomach down to sore spots. One limited ingredient food still had peas and flax seed. I'm so glad to find you have really grain free food and now I have a happier cat. Ordering was easy and delivery was prompt.
LEE VAN L.
Everything was perfect. Their delivery people are awesome. I know it’s Fed Ex but this is the regular guy and he is top knock.
JAMES P.
Its nice to deal with professional people and a reputable company ,thank you