PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 43,824 reviews with 5 stars · Clear filters
Sandy L.
Only half of order was received. Made a phone call and rest of order was received next day. Delivery trucking issue; not Petflow.
Response from PetflowFeb 9, 2026
Thank you for taking the time to share this. We are glad we were able to resolve the issue quickly and get the rest of your order delivered the next day. We appreciate you recognizing that the delay was related to the carrier and for your understanding. Thank you for choosing Petflow.
FREDRICA M.
Always fills my order quickly and delivery is swift!
Response from PetflowFeb 9, 2026
Thank you for the great feedback. We are happy to hear your orders are filled quickly and that delivery has been fast. We truly appreciate your continued support of Petflow.
VIKKI L.
Easy to work with, delivers on time.
Response from PetflowFeb 9, 2026
Thank you for the kind review. We are glad to hear you find us easy to work with and that your orders arrive on time. We appreciate you choosing Petflow.
LORI C.
Petflow is very efficient !
Response from PetflowApr 29, 2026
Efficient is exactly what we aim to be! Thank you for the kind words and for choosing Petflow for your pet's needs!
Marla J. S.
I have been getting my dogs’ food from Petfow for over 2 years and I love how responsive they are to changes in auto ship. As I was preparing to leave for a vacation, I noticed that I was running low on kibble. I quickly made a change to my auto ship and the food was at the door in 3 days! Wow!!
Response from PetflowApr 29, 2026
Two years and counting, and we are so grateful for your loyalty! We love that we were able to get your pups stocked up right before vacation with no stress. That is exactly the kind of flexibility we want our autoship to provide. Thank you for sharing this and enjoy your trip!
Audrey D.
Arrived quickly and in excellent unexpired condition... no squished product.
Response from PetflowApr 29, 2026
Fresh, unexpired, and unsquished! We love hearing this. We take care in making sure your orders arrive in great condition and we are glad it showed. Thank you for choosing Petflow!
ROBIN M.
Ease of use. Great products.
Response from PetflowApr 29, 2026
Easy to use and great products. That is exactly what we are going for! Thank you for the kind words and for shopping with Petflow!
KD
on time and in tack shipping
Response from PetflowApr 29, 2026
On time and intact is the goal every single order! We are glad we could deliver on that for you. Thank you for choosing Petflow!