MARY C.
I would like to know that my product is…
I would like to know that my product is being shipped.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 3,061 reviews with 3 stars · Clear filters
MARY C.
I would like to know that my product is being shipped.
PENNY
Product variety is good. Communication is where PetFlow falls below expectations. Emails are not timely, nor correct regarding product will/may be shipped - either for the subscription orders or one-time orders. As long as you understand and plan for these issues, PetFlow works in all other categories.
SARA G.
Placed an order and it took 10 days to receive. Had to buy it on Amazon at a higher price to get me by until order got here
LindaB
Truthfully, your website sucks! I've been shopping with you for months and reordering should be easy. It's anything but! I'm on the fence about whether or not to keep buying from you. You asked.....
GAYLENE
Very slow delivery compared to many others I’ve used and the food was stale from Stella and chewy which I’ve never gotten from anybody else overall paid more money slow service and less quality not happy
CHENEL W.
Hi Chenel looked,smelled,tasted it & walked away , I tried it to days in a row same result . I’m sorry I bought 2 bags thinking it would be Spl 4 her , now can I give 1 bag back ???
Kathleen M.
I've had to cancel 2 of my auto ship orders this past week because I didn't even order them! They were items I had LOOKED at, but I didn't order either of them.
BOBBY R.
Petflow and the process was fine.... their shipping sucks! If you are expecting something quickly or in a reasonable time, think again.... it took over a week to get our products. They give you free shipping, but it takes the cheapest route on the back of a turtle to get it to you.