Alan A.
Great customer service
We had ordered special diet food for our cat with renal problems. The order was pro cessed quickly and shipping started when, unfortunately, our cat went down hill fast and died. I emailed customer service about the situation and they responded immediately and agreed to stop the order, made immediate refund and even got FedEx to retrieve the package in transit so it was returned direct to them. A wonderful service and also full of condolences. I will recommend Petflow to any pet owner. Thank you.



