PetflowReviews of petflow.com

Bad customer service. Over-priced. Poor quality food. Shop somewhere else.

My mind is blown they won't fill my order. DUMB AND USELESS. Took almost two weeks to respond to me. Never seen a company who didn't want business. Last time I'll shop there.

My first order was cancelled with no notice! My second order was placed but sent to wrong address via Fed Ex. Then I received an email saying that they can't process my order. (it was already processed) So when I called to see what this was about. I was told I would not be able to place another order and to take it up with my bank. (Still no real answer why they did this)

I ordered dog food on line and never received a confirmation. A few days later I called and was told the warehouse was working on it. Three days later I called again and they said it was in the warehouse. With the stiff competition on line for pet food / supplies, I don't feel that I need to wait longer then 2 days for my delivery. I cancelled my order.

Thank you for this opportunity to provide constructive feedback on my experience. When I received my Pet Barriers, (I had ordered two), they came on separate days, which is fine, but they were both in horrible shape on arrival, both boxes open on both or one end, some taped together, others not and I was missing parts. luckily, I could fashion one entire barrier from the two boxes. I am missing a packet of screws, and one of the support feet. If you could send those to me I would appreciate it and then I will be able to put the second pet barrier in my wife's car. The Product appears to be of excellent construction and I believe I will have many years use from it. The price was reasonable if not cheap, for the quality of the product! The shipping although on time - seems to be a problem.

I ordered my pet supplies on Monday and did not receive it

I haven't received my order

I never received my package. Have been waiting about 2 weeks since order. I would recommend petco or something like that.