Leanne
Wrong food ordered
Wrong food ordered. Store credit offered. Received replacement order in timely fashion. Thank you.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 43,824 reviews with 5 stars · Clear filters
Leanne
Wrong food ordered. Store credit offered. Received replacement order in timely fashion. Thank you.
DeeDee F.
Very few problems and when I’ve had an issue, each person I’ve spoken with has been kind, considerate, respectful and competent, always finding a positive solution when I’ve had to call. Have had a few issues with dented cans but otherwise, deliveries have been on time.
Megan G.
Great service, great selection, great prices. Every conversation with customer service has been fantastic!
CHARLES A K.
All round experience was grear!
FRAN
HAVE BEEN ORDERING FROMM DOG FOOD (33lBS) FROM PET FLOW FOR ABOUT A YEAR....EXCELLENT SERVICE AND DELIVERY.
CST Lisa D.
Had what I needed and delivered quickly. 10% higher in stores.
Violet C.
easy service, good products.
BRENDA
They ship food promptly! Great customer service when you speak to them too!