gabriela
on time delivery easy access ordering
petflow has simple ordering process with delivery information that keeps you informed were your package is every step of the way

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
gabriela
petflow has simple ordering process with delivery information that keeps you informed were your package is every step of the way
Ken
Have been using Petflow for a few months and am for the most part very happy. I would like to have a better understanding of how to add more product to may shipment. Haven't had much success trying to do that.
Heather
I came back to Petflow after trying the auto-shipment services from a leading pet store. With the leading pet store, I had multiple shipments where the dog food bags were open within the very well-sealed packaged (so, in my opinion, the problem was at the warehouse, not with the shipping company). Anyway...unwilling to go through another round of customer service, refunds, apologies, etc., I came back to Petflow. Our first shipment arrived a few days ago and everything was great - the tape on the box had worn a bit and that would cause me concern - seems like the boxes could be super duper sealed since they are so heavy (28 lb bag)
Customer
if I had anything negative to say it would only be that there were WAYYYYY too many plastic packing things in the box.. It was not necessary since I just ordered a large bag of dog food and some treats! Perhaps recycled paper would be more PC, since it is compostable and those plastic things are only recycle-able and take up more room, even AFTER poking all of them to deflate! Otherwise I am sticking with PETFLOW for now on!!!!! Just a thought!
irene
i guess the only thing i dont like is that when you place an order, they try at least a couple of times to get you to do auto ship. Otherwise it is good.
Eileen
They bring the products I want right to my door, and I dont have to do anything. It's great, convenient and reasonable.
Tanya
Liked the convenience of getting the dog food delivered to my front door but concerned about adding other products as the box was mangled and one of my dog bones were missing. Will try it again to see if it was just a fluke.
Leslie
Love this method of getting our pet food. Fortunately, all the packages were waterproof, but the mailing carton looked like it had been bobbing in the ocean for a while! Wonder what kind of adventure it had?