PetflowReviews of petflow.com

Took a long time too get my shipment. I had ordered and kept getting a different date on delivery. I had too go out buy food.

I love the product--and, importantly, so do the cats. I remain completely at a loss, though, as to why you keep sending loose items. If I order a case, chances are that I want the case--box and all. A pile of loose cans or pouches doesn't really help ... and you pretty much always short me one or two items this way, too. I wish there were an option to wait a couple days for a proper case, rather than hoping to "win" this week's order lottery.

The top isn't translucent, and my cat couldn't get through the door, which fell off anyway.

Sent my autoship using two different deliveries and carriers. I had to arrange to be home for two separate deliveries.

Product was delivered several days after it was promised when the order was placed. I did receive an email alerting me of the delay due to a change of shipping source. While I appreciated the notice, the delay meant I had to substitute an alternative food.

Placed an order for Royal Canin Joint dog food. Website did not indicate the product not in stock. Been waiting for over a month now as the item is not in stock.

Same fixed prices as everyone else.

Would really love a quicker delivery options. But, my biggest concern this time was that my delivery arrived infested with ants. They didn't infiltrate the dog food, but, were all over and in the packaging of the bones and in the shipping box of both.