Jeff
Usually Very Good
I love getting my dog food from Petflow. Prices are good and the service saves me time. Only had one delivery where the dog food bag was cut open. That was the most recent. Maybe a more sturdy shipping box would help.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
Jeff
I love getting my dog food from Petflow. Prices are good and the service saves me time. Only had one delivery where the dog food bag was cut open. That was the most recent. Maybe a more sturdy shipping box would help.
Elisa S.
While I value the ease of ordering online and having shipments scheduled at regular intervals, there have been at least two instances in which I did not receive a notification email that i have an upcoming shipment scheduled. I rely heavily on these reminders as my pet's needs change regularly and I consistently add/remove items and edit delivery dates to accommodate my pet's needs. Without these reminder/notification emails, I am blindsided when I receive an email notifying that my order has shipped and I did not have the opportunity to edit my order as may be necessary. Otherwise, I have had nothing but great experiences with the ordering process and the customer service available by phone or instant chat, which is truly a breathe of fresh air.
Dave H.
This seems to be a great place for pet supplies. I've used them now for about a year and things have worked out well. I did get a double order once, but we worked it out. Since then things have gone well.
susan N.
"my girls " are spoiled behind belief which in my world is a good thing.. you guys make it so easy without having to deal with creepy salespeople at the pet stores thank you so much!
Carol P.
Your prices delivered to my door cheaper than Petsmart! Only one suggestion: on my standing deliveries, would like to be able to change quantities on one upcoming delivery without affecting future standing orders. Thanks for being there.
Joel G.
I recommend that you consider a new provider. UPS seems to do much better. Contact me if you need more information. Do you have another no-cost delivery option?
Dorothy
Lots of choices and the prices seem reasonable. Love the idea of having regular deliveries. I found the website confusing to use . I would love to be able to search the dog food section by price.
Mary
Love the great delivery service! Never a problem! Now if only the food prices were lower. With 2 Irish wolfhounds premium food is quite an expensive