Norman
good place to do business with
A little trouble reaching customer service butbery satisfied with the result

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 5,166 reviews with 4 stars · Clear filters
Norman
A little trouble reaching customer service butbery satisfied with the result
Cynthia R.
Life is alot easier since I started using Petflow, no more running to the store and carrying it all home. The one complaint I have is some of the cans arrive damaged from shipping.
t. A.
I am more than satisfied with this website, very efficient.
LK
I like the selection of healthy pet foods and treats. Shipping is very fast as well. The only issue I have is that food prices are somewhat higher than my local store; therefore, I only buy from pet flow when there is a sale.
Teddy K.
company did well but fed ex left the package out in the rain. Right next to a covered porch.
Steve
You can find better prices elseware but Petflow gives free shipping so it evens out in the end. They provide good service and offer many different products so you can usually find what you want at this one site without shopping around.
A. La V.
First delivery was fine. Second delivery got botched by FedEx, making it a day late. Food itself was a bit close to expiration date (about 6 weeks shy) and one can in the batch so far has looked a bit old and unappetizing. When Petflow got word of this (through my deleting of the account, at least temporarily, with the intention of trying other brands from a store) they were very solicitous about it and voluntarily refunded me for a damaged can. I will probably sign up again later on.
Kiersten H.
Love the convenience and the service!