PetflowReviews of petflow.com

I am a brand new customer, tried to go through your company since it showed you had a particular brand of Hills food in stock. I ordered it, and heard nothing back for over a week. When I called to check on the status of the order, the gentleman on the end of the line mentioned that the food was actually out of stock, and had further mentioned that it has been getting increasingly difficult to get certain foods due to Covid. I understood and asked to cancel the order. The representative sent me a cancellation email, which I had requested. Great customer service, other than, I wish I had gotten an email informing me that the food was out of stock, rather than me having to call to see what was going on. Appreciate the effort, and will look to see if we can order something again in the near future.

PetFlow does a great job. So far, all orders have been timely and correct!

I've been very satisfied with the service and online ordering from Petflow. They have a good variety of products, and my email inquiries were answered promptly. Their pricing is the same as their competitors, and the website is easy to navigate. I hope to continue doing business with them for a long time!

I adopted a puppy mill breeder adult dog, 8 years old. He is a schnauzer and weighed only 9 lbs. I needed a harness and tried several, but they would not fit him due to the loss of muscle mass and extreme thinness. This one works!! I can adjust the tightness easily with the velgro closure. It fits great. Thank you for caring this harness. It's the only one I have seen like it. I have spent hours searching for one that would fit him. If your dog is thin try this harness.

Great products to help my dog on the road to feeling better. Having a hard time finding sensitive stomach foods at local pet stores.

I was able to find 2 types of Fancy Feast cat food that weren't available on other web sites. My cats thank you for improving their selection of cat food !

The dog food I feel my Shar Pei is difficult to find in stores so I am glad PetFlow carries the brand! Love the product selections for other categories and shipping is quick!

The ordering site is easy to use and the product arrived on time in good condition.