PetflowReviews of petflow.com

I requested the heavy package be left at the garage door under the overhang. But it was left at the front door instead. Otherwise very easy convenient efficient order and delivery.

Petflow has cat food that I can't find elsewhere, which is nice. I like their automatic programs except for not being able to edit them. I've been sent products that I can't use and have to contribute to the Humane Society. Delivery is always fast and well packaged.

like the quick service and available products. i have only had one problem since using PetFlow. Ordered pill pouches and they arrived smashed. good company that I have recommended.

I have ordered the 100 pack of bully sticks from Petflow several times. They are an expensive item anywhere and the cost keeps going up as with everything these days. Their prices are fair and their shipping is fast. One thing I have noticed is that the total amount that my receipt says and the amount taken out of my bank account are always 1 penny different. I know, it's just a penny. If Petflow does that to every customer it would amount to felony theft.

Ordered everything. I have a “chew everything puppy” I placed my order then received an email for a couple items not in the warehouse. That was fine, but never received either an email or receipt for my items or what my final cost was. They did state I wouldn’t be charged for the items that were unavailable but I sure would love a receipt!

Just started auto ship of a cat food for skin allergies made by Hill's and once I know how much I will need of Blue Buffalo's I will make it auto ship. The Hill's I am running into availability of just ordering when I need it or at the vet's. It was even a problem before the pandemic. Their supply chain has a problem, but everyone is having this problem now, so being on a scheduled shipment I am hoping helps. My one cat cannot eat anything but these special foods. So will see, so this is why only 4 stars, this is only the second shipment.

i have been pleased with Petflow. Customer service has been great, products are good. The only problem I have had is using your website to cancel autoship. i have only been able to pause it. i don't know if this is intentional or an oversight. i know I can call to cancel, but it is more convenient to do it online.

shipping and delivery could be quicker